Quality Assurance Manager

PingWind

Alexandria, Virginia

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Best Practices, Continuous Improvement, Corrective Action, Customer Satisfaction, Documentation, Federal Government, Financial Reporting, Functional Programming Languages, Government, Information Technology & Information Systems, Internet Security, Leadership, Mentoring, People Management, Performance Analysis, Performance Metrics, Process Improvement, Product Programs, Professional Services, Program Control, Project Management Professional (PMP), Project Planning, Project/Program Management, Quality Assurance, Quality Assurance Methodology, Quality Management, Quality Metrics, Regulatory Requirements, Risk Analysis, Risk Management, Scorecarding, Secret Clearance, Service Delivery, Standard Operating Procedures (SOP), Status Reports, Supply Chain Management, Team Lead/Manager, Technical Support, Technical Writing, Trend Analysis
LOCATION
Alexandria, Virginia
POSTED
30+ days ago

Location: Alexandria, Va
Required Clearance: Secret Clearance 
Certifications: N/A
Required Education: BS/BA degree
Required Experience: 12 years relevant experience (an additional 4 years experience may be substituted in lieu of degree).


Position Description:  

PingWind is seeking a Quality Assurance Manager oversees the organization’s quality assurance programs to ensure products, services, and processes meet established standards and regulatory requirements. This role leads QA teams, develops and enforces quality policies, and drives continuous improvement initiatives to enhance customer satisfaction and operational efficiency.


Primary Responsibilities:

Typical Responsibilities/Tasks:

•    Provides overall quality management leadership, implementing and maintaining the Quality Management Plan (QMP) in accordance with and integrating quality methodologies across all MODES III tasks.
•    Oversees quality assurance and quality control processes for all program deliverables, including Weekly Status Reports (WSRs), Monthly Status Reports (MSRs), Topline Reports, and ad hoc technical documentation.
•    Directs the Performance Requirements Summary (PRS) scorecard development, monitoring, and reporting to ensure Acceptable Quality Levels (AQLs) are met and documented as part of monthly reporting.
•    Leads continuous improvement initiatives by analyzing performance metrics, identifying trends, and recommending corrective actions to mitigate quality risks and improve program outcomes.
•    Collaborates with the Program Manager and functional leads to integrate quality standards into the Project Management Plan (PMP), Standard Operating Procedures (SOPs), and reporting processes.
•    Oversees preparation and quality review of externally driven and ad hoc reporting products, including Congressional and Higher Headquarters requests, ensuring accuracy, consistency, and alignment with Government expectations.
•    Provides guidance and mentorship to project staff on quality standards, documentation best practices, and compliance with Government-approved processes and methodologies.
•    Supports technical and program status meetings by providing quality performance insights, risk assessments, and recommendations to Government stakeholders.

Required Qualifications

•    Must possess a Secret Clearance 

Desired Qualifications

•    Master’s Degree

 
About Pingwind
 
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. www.PingWind.com
 

Salary Range

93K-128K

The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws. 

 
Veterans are encouraged to apply
 
PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

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PingWind