Quality Assurance Analyst, Workday

Job Ref 10025013

Location: Adelphi, MD Category: IT and Project Management Type: Full-time Quality Assurance Analyst - Workday Quality Analysis & Change Management US Exempt Regular

Full-time Stateside Exempt 2.2

Quality Assurance Analyst - Workday Quality Analysis & Change Management Full-time Exempt Regular Pay Grade 2.2

Location: Hybrid (Onsite presence in Adelphi, MD required at minimum 2-3 days a week)

Job Summary:

The Quality Assurance Analyst is responsible for establishing and executing the QA strategy for enterprise systems such as Workday, as well as testing integrations between Workday homegrown applications developed in Node.js or similar technologies and other third-party platforms. This role provides hands-on QA support while focusing on enhancing QA processes. The analyst will define quality standards, develop test plans, design and execute integration and functional testing. Reporting to the Sr. Director - Analysis Change & Quality, the Quality Assurance Analyst ensures Workday and integrated systems deliver accurate, reliable, and high-quality releases that are delivered in a timely manner.

Duties & Responsibilities:

• QA Approach & Methodology:
• Serve as the QA expert for Workday and integrated applications.
• Leverage the central QA SOPs to develop, expand, and enhance QA processes, standards, documentation, and governance for Workday and integrated systems.
• Test Strategy and Planning:
• Develop and execute comprehensive test strategies for Workday, Node.js-based custom applications, and third-party integrations.
• Develop detailed and scalable test plans, test scenarios, and test scripts aligned with business processes.
• Defect Management:
• Ensure thorough defect logging, triage, and verification.
• Participate in triage and validation of production issues.
• Cross-Functional Collaboration:
• Coordinate cross-team testing efforts specifically with the integrations team to ensure adequate coverage and minimize bottlenecks.
• Execute functional regression and end-to-end testing for Workday modules, HCM, Finance, Payroll, etc., custom applications built in Node.js or similar backend frameworks, and marketplace applications for Workday.
• Conduct comprehensive systems integration testing across Workday internal systems and external platforms.
• Validate data accuracy, transformations, and mapping between source Workday or internal systems and target systems.
• Automation and Tools:
• Collaborate with integration developers and vendors to troubleshoot integration issues.
• Apply AI tools to optimize QA processes, enhance output quality, and accelerate deliverable completion.
• Communication and Reporting:
• Collaborate with business analysts, developers, architects, and Workday HRIS business teams to ensure requirements are clear and testable.
• Review functional and technical specifications, integration designs, and Workday business processes with non-technical end users of the system for clarity and testability.
• Conduct peer reviews of test plans, scripts, and provide demos to business UAT users, scrum team, and manager.
• Provide input during sprint planning, refinement, and design discussions.
• Communicate risks, test status, and potential gaps to leadership and project teams.
• Partner with Product Owners, Developers, HRIS teams, Scrum Masters, and Architects to deliver high-quality releases.
• Participate in Agile ceremonies and provide clear communication on testing progress, risks, and dependencies.
• Support release readiness and provide QA sign-off for production deployments.
• Oversee and drive UAT, facilitating testing activities and partnering with business stakeholders to gain a deep understanding of their workflows.
• Ensure adherence to the UAT framework.
• Partner with business development and operations teams to resolve production issues, validate changes, and maintain system quality.
• Provide timely updates via dashboards, written or oral communication to manager and Scrum team highlighting risks, successes, and opportunities.

Required Qualifications:

Education:

• Bachelors degree in computer science or equivalent field.

Experience:

• A total of 5 years of QA experience testing enterprise applications.
• At least 3 years of hands-on QA experience testing Workday configurations, business processes, integrations, and exposure to concepts of automation frameworks.
• Solid experience testing custom-built applications preferably developed in NEXT.js or similar technologies.
• Strong proficiency in integration testing across file-based API, middleware, and third-party interfaces.
• Experience using API testing tools such as Postman.
• Proven data validation experience between source and target systems.
• Demonstrated ability to work in a fast-paced Agile environment and manage multiple simultaneous tasks.
• Excellent written and verbal communication skills for cross-functional collaboration.
• High attention to detail, strong problem-solving skills, and analytical thinking.
• Ability to influence and be the driver of quality.
• Experience using Jira, Azure DevOps, or similar tools for test management and defect tracking.
• Open to working on shifting priorities and in a fast-paced environment.
• Demonstrates a team-oriented mindset and a curious attitude.

Preferred Qualifications:

• Experience with Workday Studio Core Connectors, EIBs.
• Experience with automation frameworks, Playwright using TypeScript to create UI and API-based test suites.
• Strong experience developing automated test suites for Workday using proprietary tools such as Opkey or Kainos Smart.
• Experience with automation within CICD pipelines.
• Experience using LLM-enabled tools to accelerate test automation.
• Background in HRIS, ERP, or enterprise application testing.
• Experience with MuleSoft or similar integration platforms.

Benefits Package Highlights:

• Generous Time Off: 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years).
• Comprehensive Health Coverage: Access to health care, medical, vision, dental, and prescription plans for both individuals and families.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: Include 401k, 403b, 457b, and various Roth options.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.
• Hiring Range: $80,000.00 - $95,000.00

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