Quality and Continuous Improvement Coordinator

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Scope of Position

The Quality & Continuous Improvement Coordinator supports the execution of quality and continuous improvement initiatives across the Fort Myers facility. This role is responsible for coordinating internal audits, supporting site KPIs, and identifying opportunities to improve manufacturing processes, product quality, and operational efficiency.

This position is highly focused on Lean execution, data analysis, and shop-floor engagement, with active participation and facilitation of Kaizen events and continuous improvement initiatives across the Water Quality business.

This position reports to the Quality & Sustaining Engineering Manager and is onsite in Fort Myers, Florida.

Primary Job Duties and Responsibilities

• Coordinate and execute internal quality audits, track non-conformances, and support closure of corrective and preventive actions
• Support audit readiness, documentation control, SOP updates, and updates to PFMEA and Control Plans with cross-functional teams
• Identify and support execution of process improvement opportunities aligned with site KPIs (FPY, scrap, rework, throughput)
• Facilitate and support Kaizen events, including planning, execution, and sustainment tracking
• Apply Lean tools such as 5S, standard work, visual management, and waste reduction; support Tier board structure and KPI visibility
• Collect, analyze, and report manufacturing and quality data, maintaining KPI dashboards and communicating trends and improvement opportunities
• Utilize tools such as Excel, Power BI, or similar for data analysis and reporting
• Support and participate in root cause investigations (5 Whys, Fishbone, A3, 8D) and track actions through completion and effectiveness
• Support Dozuki work instruction validation, including operator walkthroughs, gap identification, and updates to standard work, visual aids, and training materials
• Assist in implementing error-proofing (poka-yoke) concepts within processes and documentation
• Support training on Continuous Improvement fundamentals, assist in development of Blue Belt candidates, and promote CI culture across the site
• Participate in Continuous Improvement initiatives across the Water Quality business and support cross-functional and corporate CI events
• Lead and support cross-functional continuous improvement projects across all departments to drive measurable improvements in site KPIs
• Collaborate with Operations, Engineering, Quality, and other teams to identify, prioritize, plan, and execute improvement initiatives aligned with business objectives
• Support and lead project management activities, including defining scope, tracking progress, communicating results, and ensuring accountability and sustainment of KPI improvements
• Assume responsibility for other projects and duties as assigned by the Quality and Sustaining Engineer Manager or Company management.
• Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)
• Travel Requirements: 10%

Required Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, or a related field, or equivalent practical experience
• 1-3 years of relevant experience in manufacturing, quality, continuous improvement, or a related environment
• Working knowledge of Lean Manufacturing principles and common improvement tools
• Strong analytical, organizational, and problem‑solving skills
• Effective verbal and written communication skills with the ability to collaborate across teams
• Lean Six Sigma Yellow Belt certification (minimum)
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Preferred Qualifications

• Experience in an ISO-regulated manufacturing environment
• Familiarity with quality audits, PFMEA, or control plans
• Experience with Dozuki or digital work instruction systems
• Experience with data analysis tools (Excel, Power BI, Minitab)
• Exposure to Kaizen events and Lean projects
• Experience in mentoring or training technical personnel

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions:

While performing job duties, you will work on-site in a manufacturing facility. The position requires regular interaction in both office settings and on the production floor. When you are present on the manufacturing floor, you will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Fort Myers, Florida location (Monday – Friday). Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to stand for extended periods.
• Ability to move throughout the manufacturing floor.
• Ability to lift and carry light equipment or materials as required.
• Ability to read documents and communicate clearly with team members.
• Ability to wear required PPE including safety glasses and safety shoes.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LIOnsite

Watts in it for you:

Please note that the followingbenefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.