Quality Analyst

Odyssey Systems Consulting Group, Ltd.

Wakefield, Massachusetts

JOB DETAILS
LOCATION
Wakefield, Massachusetts
POSTED
30+ days ago
Position Summary:

Odyssey is currently seeking a Quality Analyst to join our team in Wakefield, MA. The Quality Analyst will play a key role in the continuous improvement of Odyssey’s Quality Management System (QMS). Embedded within the Enterprise Alignment group, this role supports organizational excellence by ensuring quality principles are integrated into enterprise projects, corporate processes, and operations across all business units.

 

The ideal candidate will have experience in one or more corporate support departments and be exceptionally skilled at seeing the interdependencies between departments. This candidate will be heavily involved in process improvement, including auditing existing processes, conducting root cause analysis, and identifying opportunities for improvement. This position actively supports various business operations functions within the organization, including Finance, Contracts Administration, Human Resources, Security & Information Technology, Talent Acquisition, Business Development, and Operations. Candidates must be comfortable communicating, coordinating, and collaborating with stakeholders and team members across all functional areas of the organization.

 

This is a hybrid position based out of Odyssey’s corporate headquarters in Wakefield, MA, requiring support from the office 3 days per week.

Responsibilities:

Duties include, but not limited to: 

  • Quality Management System (QMS) Implementation and Oversight
    • Assist in maintaining Odyssey’s QMS in alignment with ISO 9001:2015 standards.
    • Ensure the QMS enables consistent process identification, development, and codification across all business units.
    • Monitor QMS adoption, effectiveness, and integration into enterprise workflows and corporate initiatives.
  • Audit
    • Conduct internal audits to assess compliance with defined procedures and standards.
    • Support the organization in maintaining ISO 9001:2015 certification and other business-focused certifications.
  • Process Governance and Standardization
    • Partner with process owners and cross-functional teams to assist with defining, documenting, and maintaining enterprise processes and procedures.
  • Continuous Improvement
    • Analyze data trends, audit results, and stakeholder feedback to drive quality and process improvement efforts.
    • Develop and implement Power BI dashboards and metrics to monitor performance and maturity of quality efforts.
    • Support basic Power Automate workflows to enhance business processes and document management efficiency.
Qualifications:

Citizenship: Must be a US citizen

 

Minimum Required Qualifications

Education: Bachelor's degree

Years of Experience: At least three (3) years of experience in a quality or business analytics 

 

Technical Skills

  • Proficiency with Microsoft 365 tools, particularly SharePoint and Microsoft Excel
  • Proficiency with Power BI or other dashboard tools
  • Familiar with Microsoft Visio or similar software to create and edit flowcharts, organizational charts, or other visual presentation aids
  • Strong understanding of ISO 9001:2015 is preferred
  • Experience in implementing certification frameworks, enterprise-wide (CMMI, CMMC, or ISO certifications) is preferred

Interpersonal Skills

  • Strong organizational skills and extreme attention to detail are critical

  • Proven ability to work cross-functionally and communicate with technical and non-technical audiences

Additional Information

Location: Corporate Headquarters/Wakefield, MA

Travel: ~5%

Remote, Onsite, or Hybrid: Hybrid, three (3) days a week onsite 

 

#LI-MP1

Company Overview:

Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military’s operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

 

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Please Note::

Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

 

This position is filled through continuous recruitment and will remain open until a sufficient pool of applications has been received.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, Tricare supplement, short-term disability, long-term disability, 401(k) match, flexible spending accounts, health savings accounts, employee assistance program, learning and development benefit, paid time off, and holidays.

Odyssey Benefits

About the Company

O

Odyssey Systems Consulting Group, Ltd.

Established in 1997, Odyssey Systems Consulting Group, Ltd. is a leading provider of management, analytical, and technical support services for government and private-sector customers. Odyssey delivers innovative solutions in response to complex and challenging customer requirements.

Our portfolio of successful projects demonstrates our ability to efficiently plan, staff, and manage efforts of all scopes and sizes. Our employees provide tailored functional expertise in technology, engineering, and management principles. We offer vast experience in acquisition strategy development and document generation; source selection support; cost, schedule, and performance management; systems engineering and analysis; risk management; cost/benefit and earned value analysis; computer-based training development; communication planning and operations; and lifecycle sustainment and product support. Odyssey also offers research and acquisition support services to the DoD medical domain, leading DoD medical mission support through several prime services contracts.

A six-time Inc. 5000 honoree, Odyssey has earned recognition on the 2019 Inc. 5000 as one of the most successful companies in America. In Inc.’s annual guide to the 5,000 fastest-growing privately held companies in the U.S., we were ranked #162 in the Government Services category, delivering a wide range of services to DoD customers and beyond.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Aerospace and Defense
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance, Military Leave, On Site Cafeteria
FOUNDED
1997
WEBSITE
http://www.odysseyconsult.com