Q&B Specialist, R2L/GSF RME team

Amazon.com Inc

Nashville, TN

JOB DETAILS
SKILLS
Auditing, Automation, Benchmarking, Best Practices, Bug Tracking/Defect Management, Continuous Improvement, Establish Priorities, Forecasting, Improvement Metrics, Order/Customer Fulfillment, Performance Metrics, Process Improvement, Quality Management, Quality Metrics, Quality Monitoring, Reliability Engineering, Risk, Safety Process, Safety Standards, Systems Reliability, Willing to Travel
LOCATION
Nashville, TN
POSTED
21 days ago

As the Quality & Benchmarking Specialist, you will support the development and execution of quality systems for Reliability & Maintenance Engineering (RME). You will assist field teams in building decision-making tools for site managers, evaluate Fulfillment Center RME performance data, and help implement best practices to improve reliability metrics. You will contribute to driving Amazon RME towards World Class Maintenance.

Key job responsibilities

Key job responsibilities include, but are not limited to:

You will develop and maintain parts cage quality standards by tracking quality data, monitoring vendor defect rates, and executing standard work processes for parts quality management

You will build risk-based forecasting tools that help site maintenance leaders prioritize work based on asset failure probability and support central reliability teams in developing tracking automation for audit mechanisms

You will execute RME standard work procedures for maintenance quality, timing, and structure across assigned sites, while conducting regular field audits to measure performance against best practices

You will drive Continuous Improvement initiatives using AMS Standards and support the validation of Program Management (PM) processes that meet safety and effectiveness standards

You will be able to travel domestically up to 80%

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles