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QA/QC Specialist

National Technologies

Cedar Rapids, IA

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JOB DETAILS
SKILLS
Auditing, Background Investigation, Best Practices, Coaching, Communication Skills, Continuous Improvement, Corrective Action, Customer Relations, Customer Satisfaction, Detail Oriented, Documentation, Establish Priorities, Field Trials, Internet Service Providers, Interpersonal Skills, Maintain Compliance, Multitasking, Network Operations Center, Onboarding, Problem Solving Skills, Process Improvement, Quality Assurance, Quality Control, Quality Management, Quality Metrics, Safety Training, Site Evaluation, Training Program, Trend Analysis
LOCATION
Cedar Rapids, IA
POSTED
1 day ago
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

If being a part of a tight-knit organization that operatesin some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Job Summary:

We're looking for a detail-oriented, self-motivated professional to join our Training, Safety, and Quality (TSQ) Team as a Quality Specialist. In this role, you'll play a key part in upholding NTI's quality standards, supporting field teams, and helping drive consistent execution across multiple markets.

Reporting to the Senior Quality Manager, you'll be instrumental in monitoring, coaching, and reinforcing quality control processes in the field and in the office. Your work will directly impact project success, safety, and overall client satisfaction.

If you're someone who takes pride in doing things the right way, is passionate about continuous improvement, and believes that quality is a shared responsibility, this role could be a great fit for you.

Why Apply?
  • Support and uphold QA/QC standards that impact project outcomes and client relationships.
  • Gain hands-on experience across various markets while growing your skills.
  • Collaborate with experienced leaders in safety, training, and operations.
  • Conduct site visits, job walks, and audits to ensure consistency and compliance.
  • Play a key role in shaping NTI's culture of quality and continuous improvement.
Job Duties and Responsibilities
  • Assist in the implementation and maintenance of NTI's quality assurance/control protocols.
  • Conduct audits, inspections, and evaluations across job sites to monitor compliance.
  • Provide coaching and real-time feedback to field teams on quality expectations.
  • Help identify trends, recurring issues, and opportunities for process improvement.
  • .Collaborate with other departments to ensure alignment in standards and practices.
  • Support documentation and standardization efforts, including checklists and reporting tools.
  • Promote knowledge sharing and best practices across markets and teams.
Education and Experience:
  • Field experience with a strong understanding of NTI's quality best practices.
  • Must be well versed in ISP and OSP architecture.
  • Must have an understanding how the physical layer of networks operate to properly audit the work being performed.
  • Strong communication and interpersonal skills to effectively coach and support others.
  • Attention to detail and a proactive mindset for identifying and addressing quality issues.
  • Ability to work independently and prioritize tasks across multiple projects.
  • Familiarity with QA/QC documentation, audit processes, and corrective action procedures.


Pay rates may vary based on skills, background, experience and specific location.

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.

About the Company

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National Technologies