The QA Manager oversees quality assurance in a manufacturing environment, focusing on developing lab technicians, supporting production, customer service, and R&D through testing, training, and quality procedures.
Responsibilities include managing the DMR system, responding to customer issues, ensuring compliance with safety and audit standards, and coordinating continuous improvement initiatives like Lean and Six Sigma.
The role involves supervising lab staff, maintaining testing protocols, analyzing data for non-conformances, and facilitating process improvements. The manager must ensure timely reporting, uphold documentation standards, and support customer interactions.
Qualifications include a bachelor’s degree or equivalent, 5+ years of manufacturing quality experience, leadership skills, proficiency in statistical tools, and experience with PET materials, bottle production, and quality management systems. A strong customer service mindset and knowledge of Six Sigma are essential.