Purchased Services Director

Collaborate with key stakeholders including Clinical / Non-Clinical leaders, physicians, executives, end-users, and others to define category specifications and acceptable service levels; work closely with leaders and key stakeholders to project category purchases and develop strategies to maintain and maximize spend management opportunities and timelines. Key responsibilities include identifying purchased services opportunities, maintaining a multi-year purchased services opportunity pipeline, implement contract conversions, working with stakeholders at all levels of the organization to operationalize savings strategies, and monitoring post-implementation compliance to achieve annual purchased services savings goals.

This position is incentive eligible.

Do you want to join an organization that invests in you as a Purchased Services Director? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The Senior Director, Purchased Services leads the strategy, management, and execution of sourcing initiatives across all clinical and non-clinical service categories and technologies. This role oversees the development of a comprehensive purchased services program, including expense management, supplier negotiations, analytics, contract execution, and value realization. Key responsibilities include identifying purchased services opportunities, maintaining a multi-year purchased services opportunity pipeline, implement contract conversions, working with stakeholders at all levels of the organization to operationalize savings strategies, and monitoring post-implementation compliance to achieve annual purchased services savings goals

What you will do in the role:

General Leadership

• Provides leadership support in the area of purchased services expense management
• Manage the Purchased Services contract portfolio to include but not limited to clinical and non-clinical services, technology, and other non-labor expense categories
• Effectively manage projects from beginning to end, translate objectives, execute outcomes, and present project deliverables to local and system managers, directors, and executives
• Design and manage the sourcing and contract management framework for all categories in the Purchased Services portfolio including new requests and renewals
• Develop and deploy an industry-leading Purchased Services playbook focused on Analytics, Strategy and requirements development, supplier negotiations, performance-based contract negotiation and value realization through structured business reviews
• Manage strategic supplier engagement and expand optimization efforts through development of high-performance contracts through integration of key performance indicators (KPIs) and structure business review process
• Collaborate with key stakeholders including Clinical / Non-Clinical leaders, physicians, executives, end-users, and others to define category specifications and acceptable service levels; work closely with leaders and key stakeholders to project category purchases and develop strategies to maintain and maximize spend management opportunities and timelines
• Achieve stakeholder support and collaboration through participation in cross-functional teams, engagement in conversations that expose core business and service objectives and sharing best practices for comprehensive success
• Assess and provide insights into purchased services expenses to guide and support HCA’s sourcing workplan
• Manage purchased services project plan working with all key stakeholders to drive and implement savings for all identified purchased services categories
• Analyze purchased services data, make recommendations, and execute a course of action for implementing purchased services contracts
• Lead calls with relevant stakeholders to review and update active sourcing projects, etc.
• Track service contract execution, implementation, savings and supplier service levels on an on-going basis to ensure high quality service delivery and savings achieved

Category Management

• Manage assigned contracting projects, including the completion and timely execution of contracted services that deliver high quality services and cost savings, including but not limited to:
• Prepare and distribute Request for Proposals (RFPs)
• Research and analyze vendors to be included in RFPs
• Evaluate proposals by developing your own analysis or oversee development of financial analysis and present contract recommendations
• Craft contract language working with Corporate Legal to finalize agreements
• Interacts and develops relationships with key stakeholders to better understand needs and challenges which may include clinicians, supply chain, and other hospital leadership
• Continuously defines and improves client solutions as it relates to the purchased services program

Financial

• Establishes and meets expense savings goals
• Organizes saving enhancement strategies for purchased services
• Develops standardized documents, processes, and calculations for use by the purchased services team to quantify purchased services savings solutions

Project Management

• Directs multiple projects and tasks in a fast-paced environment
• Strong organization skills, including the ability to plan, implement, and execute
• The ability to focus and execute exceptional time management
• Demonstrates the ability to develop a project plan for major and complex projects
• Develops milestones for projects to determine outcomes are achieved that includes facilitating teams that lead to building consensus and contract implementation
• Track and reports all activities and milestones

General Knowledge/Competencies

• Demonstrates healthcare purchased services knowledge
• Provides effective communication which includes verbal, writing, and presentation skills to a variety of stakeholders from executives to staff
• Demonstrates ability to work in a professional, multi-disciplinary, matrix reporting team as a group leader, facilitator, or participant
• Demonstrates a track record of success
• Demonstrates effective problem-solving skills which includes understanding issues, able to simplify and process complex issues, understanding the difference between critical details and unimportant facts

What qualifications you will need:

• Bachelor’s Degree – Required
• Graduate Degree – Preferred
• 7+ years of experience in a healthcare related role with experience directly related to the duties and responsibilities specified
• Previous experience in supply chain, value analysis, purchased services and/or sourcing that includes purchased services knowledge and experience required
• Demonstrated successful experience with project management and coordination and measurement of project deliverables
•  Advanced computer skills with MS Word, PowerPoint, and Excel
• Software skills with business intelligence and project management tools
• Occasional Travel: The job may require travel from time- to-time, but not on a regular basis.

Benefits

HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Purchased Services Director opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.