Purchased Client Services Director V

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save.

Here's what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)
• Optional dental, vision, and life insurance-at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: Purchased Client Services Director V

Job Title: Director V

Agency: Dept of Family & Protectve Svc

Department: Contract Oversight & Assurance

Posting Number: 15622

Closing Date: 06/05/2026

Posting Audience: Internal and External

Occupational Category: Management

Salary Range: $12,666.67 - $12,666.67

Pay Frequency: Monthly

Salary Group: TEXAS-B-30

Shift: Day

Additional Shift:

Telework:

Travel:

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4900 N LAMAR BLVD

Other Locations:

MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0

97E0,SEI15

Brief Job Description:

Lead with purpose at DFPS. We're seeking a dynamic, forward-thinking leader to direct the Purchased Client Services (PCS) Division and advance contracting operations that are vital to our mission. Reporting to the Chief Operating Officer, the PCS Director V provides strategic leadership across multiple contract programs, driving operational excellence, innovation, and compliance with state and federal requirements. This role offers an opportunity to shape contracting governance, develop high-performing teams, manage complex budgets, and collaborate with diverse stakeholders, making a meaningful difference for the customers DFPS serves.

Essential Job Functions (EJFs):

• Strategic Leadership: Develop and execute short- and long-term strategies to align PCS operations with organizational goals, fostering a culture of innovation, accountability, and efficiency within procurement and contract management.
• Program Oversight: Provide comprehensive oversight of PCS operations, including Residential Child Care Contracts, Regional Contracts, Adult Protective Services Contracts, Heightened Monitoring Contracts, State Office Contracts, and CWOP Support Services, ensuring effective and high-quality service delivery across all departments.
• Staff Leadership and Development: Mentor, supervise, and inspire PCS leadership and staff, fostering professional growth, team building, and a cohesive, performance-driven culture that aligns with agency objectives.
• Performance and Analytics: Utilize data-driven decision-making to assess contract performance, evaluate operational efficiency, and identify improvement opportunities to enhance contract outcomes and achieve organizational success.
• Agency Representation: Represent DFPS in legislative hearings, advisory groups, and public forums, addressing issues related to contracting, compliance, and procurement innovations, while building and maintaining strong stakeholder relationships.
• Policy Development: Formulate and oversee contract management policies, procedures, and guidelines to ensure compliance with state and federal laws, while fostering accountability and consistency across all procurement activities.
• Budget and Compliance Management: Lead the development of division budgets, Legislative Appropriations Requests, and resource allocation strategies while ensuring compliance with state and federal legislative requirements and maintaining fiscal accountability.

Join us in this key role and contribute to building a stronger, more dynamic DFPS workforce!

Knowledge, Skills, and Abilities (KSAs):

• Ability to maintain the security and integrity of the infrastructure by Governor Abbott Executive Order GA-48.
• Knowledge of local, state, and federal laws and regulations relevant to program activities and/or business functions.
• Knowledge of the principles and practices of public administration and management.
• Knowledge of federal and state laws relating to contract management.
• Knowledge of federal and state laws relating to purchasing.
• Skill in establishing plans and setting objectives and goals that support an overall business strategy.
• Skill in working with other DFPS program leadership in resolving issues.
• Ability to direct and organize program activities and/or business functions.
• Ability to establish goals and objectives that support the strategic plan.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to develop and evaluate policies and procedures.
• Ability to prepare reports.
• Ability to communicate effectively.
• Ability to supervise and direct the work of others.

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Management or receive within 12 months.

Initial Selection Criteria

• A Bachelor's degree in Contract Management, Public Administration, Business Administration, or a related field. Note: Experience in contract management work may be substituted for the four-year degree on a year-for-year basis.
• At least 5 years managing large-scale programs, divisions, or agencies with diverse teams on human resource or workforce related issues, and
• At least 5 years in a consultative, supervisory, or project management capacity overseeing complex initiatives or organizational objectives.
• Experience in the management and direction of a program relevant to contract management
• Experience in the state agency legislative process.
• Experience in data analysis, program evaluation, and performance management tactics.

Additional Information: Please provide specific examples in your application that demonstrate how your professional and leadership experience aligns with these requirements.

The ideal candidate should be an experienced, results-driven leader with a proven track record in contract management and procurement, a forward-thinking approach to innovation and process improvement, and a deep commitment to public service. They should demonstrate strong strategic planning skills, an in-depth understanding of state and federal procurement laws, and the ability to align contracting operations with agency goals.

The candidate must excel in stakeholder collaboration, workforce development, and crisis management, with exceptional communication and problem-solving skills. They should have experience in managing large-scale budgets, navigating regulatory compliance, and implementing effective solutions for complex contracting challenges. A passion for public service and dedication to enhancing services for vulnerable populations is essential.

Preferred Criteria:

• Advanced degree in Contract Management, Business Administration, Organizational Development, Public Administration, or a related field.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver's record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.