Primary Responsibility: As an integral member of the Service Team, the Punch Tech primarily completes service requests, performs punch-outs, and performs preventive maintenance as directed by the Service Manager.
Specific Duties and Responsibilities:
A. Punch-Outs • Perform make ready of vacant apartment homes as directed by the Service Manager, which may include maintenance, painting, and/or cleaning tasks. • Complete the "Apartment Punch-Out Maintenance Report" accurately and provide to the Service Manager upon completion of all punch items and/or updates in Yardi with the mobile devices. • Report any utility outages immediately to direct supervisor.
B. Service Requests • Complete service requests as directed by the Service Manager. • Log and complete requests on mobile devices. • Make Service Manager aware of any concerns noted in apartment homes that may require follow-up when completing service requests.
C. Preventative Maintenance • Perform preventive and routine maintenance tasks as directed by the Service Manager.
D. Grounds • Walk exterior of property from front to back picking up any trash, cigarette butts, cans, bottles, and other material daily. • Run compactor as needed if applicable. • Empty trashcans at mail house, laundry room, pool area, etc., as applicable, daily. • Regular cleaning of trash rooms and/or pressure washing as applicable of compactor rooms. • Maintain, clean, and organize storage areas under direction of Service Manager. • Ensuring amenities and common areas are clean and free of trash and debris including but not limited to gazebos, playgrounds, mail centers, breezeways, trash/compactor, etc. • Report any vandalism, broken windows, broken lights, broken/inoperable doors and/or gates identified during daily walks.
E. Painting/Pressure Washing • Keep curbs and speed bumps painted neatly. • Paint Handrails. • Pressure wash porticos, breezeways, sidewalks, trash pads, and all other applicable surfaces.
F. Pool • Daily clean and organize pool area and furniture where applicable.
G. Evictions • May be required to help move residents' furniture and personal belongings during any evictions.
H. Trash-Outs • Will be required to help remove trash out of apartments after the resident has moved out.
I. Back Blower • Use and maintain a back blower to blow streets, parking lots, and breezeways.
J. Storm Drains • Check and clean storm drains as needed.
K. Occasional Duties • Occasional duties outside of the routine work may be assigned by Property or Service Manager. • Provide additional services during times of inspections. • Rotation for grounds on weekends. • May be requested to help at other properties including "On Call".
L. Internal Policies • Follow and adhere to all company policies including Life/Safety, Mold and Mildew, Uniforms, Bedbugs, etc. • Adhere to the handheld telephone policy and ensure phone is charged and operational daily.
Experience/Qualifications:
A. Previous Work Experience • Prefer a minimum of one year of experience in apartment maintenance. • Experience in dealing with the general public is helpful.
B. Education/Training • Trade school courses in HVAC, electricity, plumbing, etc., preferred. • High School diploma or GED • Good writing skills required for filling out work orders
C. Physical/Health/Schedule • General good health with the ability to climb ladders, enter attics, move appliances, and perform other normal activities associated with apartment maintenance. • Personal grooming, dress, and appearances in keeping with normal expectations for maintenance professionals. • Can assist Community Manager and/or Assistant Manager in all duties, which he/she may be assigned, which may include flex hours outside of published office hours.
D. Continuing Education • Successful completion of all in-house training programs related to the service level as defined in the IPM Management Service Policies and Procedures manual.
Employment Eligibility Verification: Must possess valid documentation to establish identity and U.S. employment eligibility. Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.
The Integral Group is an Equal Opportunity Employer: As an equal opportunity employer, The Integral Group recognizes that our strength lies in our people. We are committed to diversity.