Communication Skills, Computer Systems, Customer Relations, Customer Support/Service, Dental Insurance, Department of Health and Human Services, Disability Insurance, Employee Assistance Plan, Employee Relations, English Language, Establish Priorities, Flexible Spending Accounts, Microsoft Product Family, Office Equipment, Office Suites, Peace Corps, Policy Development, Procedure Development, Public Works, Record Keeping, Reporting Skills, Safety/Work Safety, Sales, State Laws and Regulations, Systems Maintenance, Tax Planning, Team Player, Telephone Skills, Vision Plan, Writing Skills
Public Service Specialist - Health and Human Services (0626)
Salary
$45,230.00 Annually
Location
Flagstaff, AZ
Job Type
Limited Appointment
Job Number
0804730
Department
Health and Human Services
Opening Date
06/25/2026
Closing Date
7/10/2026 5:00 PM Arizona
- Description
- Benefits
- Questions
Nature of Work
Under supervision performs work of moderate difficulty in the Vital Records program; performs related work as assigned.
Please Note: This is a limited appointment position ending 06/30/2028
Typical Duties
(Illustrative Only)
- Formats, composes and types correspondence and other documents from written drafts and dictating equipment on routine, complex and confidential matters
- Prepares reports and maintains records
- Receives, sorts, files and retrieves forms, correspondence and documents
- Updates, checks, and completes records, forms and documents
- Verifies discrepancies and makes corrections
- Researches records and disburses information
- Establishes and maintains complex filing systems
- Maintains control and assures availability of files and other materials
- Establishes and maintains complex filing systems
- Answers questions requiring knowledge of departmental and programmatic rules, procedures, and state law
- Exercises discretion and judgment on minor administrative decisions
- Processes and distributes confidential and sensitive documents
- Answers and routes incoming phone calls
- Works with the public to support their Vital Records needs, complete transactions, and answer inquiries regarding Vital Records processes
Essential functions of this position include but not limited to: sitting, walking, standing, crouching, stooping, kneeling, reaching, bending and crawling for filing; working with and around others; dealing with interruptions; repetitive motion (hand/wrist/elbow/ shoulder) for computer work, filing, copying etc.; vision acuity (near) for computer work and reading documents; hearing and speech for ordinary conversation; finger dexterity and touch for typing.
Minimum Qualifications
Two years experience in performing clerical or administrative work within subject area; OR Associates degree and one year experience in performing clerical or administrative work within subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
PREFERRED QUALIFICATIONS
Experienced in Microsoft Suite
Experienced in learning and navigating state software
The ideal candidate will be conscientious, a self-motivator, flexible, has a high emotional intelligence, and the ability to work respectfully with diverse people and cultures. The position is client-facing.
Knowledge, Skills and Abilities
Considerable knowledge of:
- Business English, spelling and arithmetic, punctuation and grammar
- Office practices and procedures
Skill in:
- Use of computer systems, Microsoft Suite, and other office machines
- Report preparation
Ability to:
- Compose correspondence dealing with technical and complex matters
- Exercise sound independent judgment on a variety of problems in accordance with established departmental policies and procedures
- Prioritize, plan and carry out assignments
- Work safely and support the culture of workplace safety
- Establish and maintain effective working relationships with employees, other agencies and the public
- Follow written and verbal instructions
- Communicate effectively verbally and in writing
Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)
- Vacation/Annual Leave
- Sick Leave
- 10 Holidays Per Year
- Health Care Insurance
- Dental Plan
- Vision Plan
- Group Life Insurance
- Pre-Tax Deduction Plan
- Sick Leave Conversion Plan
- Personal Day Purchase Program
- Vacation Sell Back Program
- Tuition Reimbursement Program
- Wellness Program
- Long-Term Disability
- Arizona State Retirement System
- Employee Assistance Program
- On-going Training Opportunities
- Free bus transportation/ EcoPass bus pass
Elective Coverage
- Dependent Medical, Dental, and Vision
- Supplemental Life (for employees & dependents)
- Flexible Spending Account
- Health Savings Account
- Tax-deferred investment program
- Accidental and Disability Insurance
- Short Term Disability
01
What aspects of this position prompted you to apply for this position?
02
What are the key points to providing outstanding customer service?
03
What would you do if you didnt know how to help a customer?
Required Question
Employer Coconino County
Address 219 E Cherry Ave
Flagstaff, Arizona, 86001
Phone 928-679-7100
Website http://www.coconino.az.gov