Public Service Manager 2 (Community Colleges)

Public Service Manager 2 (Community Colleges)

Salary

$98,009.60 - $139,568.00 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

26-03190

Agency

282 Iowa Department of Education

Opening Date

05/22/2026

Closing Date

6/7/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

idoe.hr@iowa.gov

• Description
• Benefits
• Questions

Job Description

This is a non-merit position with the Iowa Department of Education.

Iowa Department of Education's mission is ensuring all students experience a world-class education. To accomplish our mission, we need talented, passionate people working together to build an excellent education system that empowers all students to achieve their full potential.

The Iowa Department of Education seeks a dedicated Public Service Manager to fill the position of Chief of the Bureau of Community Colleges. This position leads statewide efforts related to community colleges and workforce preparation. The position is also responsible for planning and directing the overall work of the bureau, managing its team of 12 professional staff, and coordinating programs and functions to ensure division objectives and state and federal requirements are met.

Your Responsibilities:

• Lead the Bureau of Community Colleges
• Oversee the implementation of the community college state accreditation system
• Administer, allocate and disburse federal or state funds related to community college facilities and operating costs, proposing administrative rules
• Propose administrative rules outlined in Iowa Code sections related to community college programs
• Coordinate programs and functions to ensure division objectives and state and federal requirements are met
• Direct compliant and timely data collection, management, and actionable analysis of community college student outcome data
• Supervise, support, and evaluate administrative consultants and education program consultants focused on program and faculty quality, student success, senior year plus, workforce and continuing education programs, community college data and reporting systems, veteran's program administration, and OWI/Corrections education.
• Develop and leverage strong relationships with all education leaders, including community colleges, school districts, regent universities, other institutions of higher education, professional associations, other relevant agencies, and the entire Department to integrate and facilitate major state initiatives and policies.
• Evaluate state general supervision structures, processes and procedures and recommends refinements/changes to improve efficiency and effectiveness.
• Maintain professional competency through review of professional research, on-site visitation of programs and continuing education activities. Participate in professional activities of Bureau, Division, Department, and national and state organizations. This work includes regular participation in bureau and division meetings, , assigned work teams, and other duties as assigned.

Candidates are encouraged to include detailed information about their relevant experience in their application, or submit a cover letter and resume in addition to their application.

If you wish to review a copy of the Position Description Questionnaire, please contact idoe.hr@iowa.gov.

To ensure full consideration for this position, all requested materials must be completed and uploaded through the NEOGov online application process.

Hours: 8:00 a.m. - 4:30 p.m., Monday - Friday; some nights and weekends, occasional in-state and out-of-state travel

A successful candidate will bring or have the ability and desire to learn:

• Passion for accomplishing common goals in pursuit of public service
• Strong technical skills
• Strategic and analytical mindset
• Knowledge and experience with coordinating the development of legislation, administrative rules, and legislative proposals
• Ability to work collaboratively on, and provide leadership for, high-performing teams
• Ability to work independently, moving projects forward with minimal supervision
• Ability to work in complex situations and meet deadlines while leading teams as a non-traditional leader (no supervisory authority)
• Experience providing technical assistance and professional learning to educators
• Ability to manage self in relation to prioritization and time management
• Strong written and verbal communication skills
• Ability to interpret and break down highly technical and regulatory language, and present information in an understandable manner
• Conflict resolution and interpersonal skills
• Desire to work with diverse teams and stakeholders

DESIRABLE QUALIFICATIONS:

• Administrative experience in a community college or other higher education setting.
• Experience with data collection and dissemination.
• Experience with state or federal grant programs.
• Familiarity with state and federal college accreditation processes.
• Experience providing technical assistance and professional learning to educators.
• Experience interpreting and implementing state or federal education law.

WHAT'S IN IT FOR YOU?

• Opportunities to make a widespread difference in the lives of children, their families, and Iowa communities
• Collaborative, positive work environment
• Talented and passionate work colleagues that will help you learn and grow
• Opportunities to collaborate with experts from around the country
• Employee discounts from a variety of vendors
• Competitive salary and benefits package:

https://das.iowa.gov/sites/default/files/hr/documents/employment/Benefits_Beyond_the_Paycheck.pdf ;

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university and experience equal to six years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

2) Ten years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.

3) All of the following (a and b):

a. Six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) All of the following (a, b, and c):

a. Four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and

c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

5) Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Public Service Manager 1 or comparable specific management-level position.

For additional information, please click on this link to view the job description.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

Have you graduated from an accredited four-year college or university with a bachelors degree? IF YES - How many years do you have of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation?

• Not applicable - I do not have a Bachelors Degree
• Less than one year of the identified experience
• One year to less than two years of the identified experience
• Two years to less than three years of the identified experience
• Three years to less than four years of the identified experience
• Four years to less than five years of the identified experience
• Five years to less than six years of the identified experience
• Six years of more of the identified experience

03

How many years of full-time management-level work experience do you have in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation?

• Less than two years of the identified experience
• Two years to less than four years of the identified experience
• Four years to less than six years of the identified experience
• Six years to less than eight years of the identified experience
• Eight years to less than 10 years of the identified experience
• 10 years or more of the identified experience

04

Do you meet ALL of the following (a and b): a. Do you have six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; AND b. Do you have a combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education. Note - total experience and education from "a" And "b" must equal a minimum of 10 years

• Yes
• No

05

Do you meet ALL of the following (a, b, and c): a. Do you have four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation? IF YES: b. How many years do you have of post high school education in any field and additional full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; AND c. How many years of graduate-level education and additional full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education. Note - Total experience and education from "a" "b" AND "c" must equal a minimum of ten years. The experience used to count for A cannot be the same experience used for B or C

• Yes
• No

06

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience for the State of Iowa as a Public Service Manager 1 or comparable specific management-level position do you have?

• No experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa
• Less than six months of experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa
• Six months to less than 12 months of work experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa
• 12 months to less than 18 months of work experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa
• 18 months or more of work experience as a Public Service Manager 1 or comparable specific management-level position for the State of Iowa
• Not applicable - I am not a State of Iowa Employee

07

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

08

Which best describes your education and experience? (If multiple responses apply for you, please choose the one option that best describes your experience)

• Bachelor's Degree (or higher) OR 4+ years of work experience with a major/emphasis in an Education-related field (e.g., community college, other higher education, K-12 education)
• Associate's Degree OR 2 to <4 years of work experience with a major/emphasis in an Education-related field (e.g., community college, other higher education, K-12 education)
• Less than 2 years of work experience with a major/emphasis in an Education-related field (e.g., community college, other higher education, K-12 education)
• N/A

09

How many years of full-time work experience do you have in community college or other higher education settings?

• Five or more years of experience
• Four years to less that five years of experience
• Three years to less that four years of experience
• Two years to less that three years of experience
• One year to less that two years of experience
• Less than one year of experience
• N/A

10

How many years of full-time work experience do you have in supervision?

• Five or more years of experience
• Four years to less that five years of experience
• Three years to less that four years of experience
• Two years to less that three years of experience
• One year to less that two years of experience
• Less than one year of experience
• N/A

11

How many years of full-time work experience do you have utilizing independent judgment to make correct decisions based on information received?

• Five or more years of experience
• Four years to less that five years of experience
• Three years to less that four years of experience
• Two years to less that three years of experience
• One year to less that two years of experience
• Less than one year of experience
• N/A

12

How many years of full-time work experience do you have interpreting information received and determining whether it meets criteria found in various policies or regulations?

• Five or more years of experience
• Four years to less that five years of experience
• Three years to less that four years of experience
• Two years to less that three years of experience
• One year to less that two years of experience
• Less than one year of experience
• N/a

13

How many years of full-time work experience do you have with programs in: academic programs, faculty quality, student success, joint enrollment, workforce training, continuing education, veterans programs, and/or OWI/Corrections education

• Five or more years of experience
• Four years to less that five years of experience
• Three years to less that four years of experience
• Two years to less that three years of experience
• One year to less that two years of experience
• Less than one year of experience
• N/A

14

Do you have, or have had, a BoEE License?

• Yes
• No

15

Has there been probable cause, suspension, revocation or disiplinary action taken against you?

• Yes
• No

16

If any of the above apply to you, please describe:

Required Question

Employer State of Iowa

Agency 282 Iowa Department of Education Address Grimes State Office Building

400 E 14th St

Des Moines, Iowa, 50319

Website https://www.educateiowa.gov/