Public Information Specialist 2 (Digital Content) - VID 218844

New York State Thruway Authority

Albany, NY

JOB DETAILS
SALARY
$86,681–$109,650 Per Year
SKILLS
Amazon Web Services (AWS), Application Programming Interface (API), CSS (Cascading Style Sheet), Campaigns, Cloud Computing, Continuous Improvement, Customer Experience, Data Analysis, Data Collection, Data Management, Data Processing, Data Quality, Data Storage, Database Extract Transform and Load (ETL), Digital Circuit Design, Diversity, English Language, Frequently Asked Questions (FAQ), Google Analytics, HTML (HyperText Markup Language), JavaScript, Needs Assessment, Open Source, Process Development, Product Management, Product Support, Project/Program Management, Public/Media/Press/Analyst Relations, Relational Databases (RDBMS), SQL (Structured Query Language), Scalable System Development, Social Media, Technical Analysis, Technical Support, Web Analytics, Web Browsers, Web Content Management System (WCMS), Web Design, Web Programming, Willing to Travel, Work From Home
LOCATION
Albany, NY
POSTED
5 days ago

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Review Vacancy

Date Posted 06/30/26

Applications Due07/16/26

Vacancy ID218844

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NY HELPNo

AgencyGeneral Services, Office of

TitlePublic Information Specialist 2 (Digital Content) - VID 218844

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 1 Empire State Plaza, Ste 146

City Albany

StateNY

Zip Code12242

Duties Description The NYS Digital Service team at the Office of General Services (OGS) seeks a creative and self-driven professional to serve as a Data Engineer. The Public Information Specialist 2 (Digital Content) will be the Data Engineer and lead the data collection and integration efforts for digital and customer experience projects. They will be an essential contributor to the rollout and implementation of the Universal Data and Analytics Program in New York State.

The Data Engineer will play a crucial role in the collection, transformation, and analytics and digital campaign data. This role will be responsible for developing and optimizing data storage solutions, organizing data, and establishing processes to ensure data quality and accuracy. This position focuses on technical support, system development, data management, and ensuring access to accurate and relevant data.

The ideal candidate is a strategic thinker with a data-focused, continuous improvement mindset with expertise in SQL, and experience with cloud-based data platforms.

  • Manage digital product's data lifecycle from identifying business needs through technical solutioning to implementation.
  • Work under the direction of the Data Director to build, research, propose, or evaluate a tech/digital solution or data strategy.
  • Design, develop, and maintain scalable data pipelines and data manipulations (ETL/ELT) processes to support data collection and processing.
  • Collaborate with data analysts and program managers to understand data requirements and provide necessary data support.
  • Provision required software/product infrastructure to support data collection, storage, and processing.
  • Assist in building technology solutions, alter or adapt common libraries to unique project needs, and/or contribute to a NYS Web Design System or Digital Utilities Library.

Minimum Qualifications Open Competitive: Seven years of experience* in public relations, social media, and digital communications.

  • Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows:
  • Associates degree: two years of required experience
  • Bachelor's degree: four years of required experience
  • Master's degree: five years of required experience

Promotional: One year of experience as a Public Information Specialist 1 (Digital Content)

Preferred Qualifications:

  • Demonstrable familiarity with digital and web analytics platforms including Google Analytics, Siteimprove, Qualtrics, or others.
  • Proficiency in core web languages including HTML, CSS, and Javascript.
  • Understanding of web content management systems.
  • Experience working with data from a variety of sources, including API endpoints, streaming and relational databases.
  • Proficiency in SQL for querying and data transformation.
  • Familiarity with cloud-based data platforms (open-source Google BigQuery, AWS Redshift). Ability to identify low cost or open-source storage solutions that will meet the needs of the organization in the short and long term.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS's EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/SP

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease submit a resume and cover letter to HRresumes@ogs.ny.gov detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.

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About the Company

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New York State Thruway Authority