Public Information Manager (Council Agency)

Public Information Manager (Council Agency)

Salary

$71,875.00 - $113,000.00 Annually

Location

City Hall, 900 East Broad Street, Richmond, VA

Job Type

Full-Time Permanent

Job Number

06M00000030

Department

Council Chief of Staff

Opening Date

06/08/2026

Closing Date

6/15/2026 12:00 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The Public Information Manager is responsible for creating and disseminating visual, digital, written, and spoken information. Incumbents are responsible for providing professional public information and providing consultation to other departmental staff and management. As assigned, work may include serving as the official point of contact and spokesperson for a function or a department; providing public education; establishing and maintaining a visual identity and brand; providing leadership and coordination for special public events and activities; managing internal and external communications; managing electronic and social media; developing communication plans; and developing and managing collateral materials (e.g. brochures, inserts, and newsletters. This position will primarily focus on the strategy and content for Richmond City Council's web and social media presence. The incumbent will not manage others initially; however, future supervisory opportunities will be based on departmental growth.

Duties include but are not limited to

Web Strategy, Content Development & Website Management

This category focuses on the planning, updating, and ongoing management of Richmond City Council's websites to ensure accuracy, accessibility, and user engagement.

• Lead efforts to update websites.
• Provide informational updates for departmental webpages.
• Create and maintain a web strategy in coordination with internal stakeholders.
• Maintain data on key performance indicators and develop reporting tools.

Social Media Strategy, Management & Digital Engagement

This category focuses on planning, executing, and analyzing social media engagement to elevate Council visibility and strengthen community connection.

• Create, monitor, and manage the City's social media campaigns.
• Develop a social media strategy aligned with Council priorities.
• Attend community meetings and events to generate timely and meaningful content.
• Maintain data on key performance indicators and develop reporting tools.

Public Communications

This category covers multimedia production, brand stewardship, and the creation of communication materials supporting transparent and accessible government communication.

• Manage media productions and communication plans.
• Establish and maintain visual identity and brand.
• Provide leadership and coordination for special public events and activities.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Proficiency in social media platforms and content management systems
• Ability to work collaboratively in a team environment
• Familiarity with public sector communication practices is a plus

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors degree in public relations, communications, journalism, or related field
• Five years of experience in public relations, communications or a related field, preferably within a government or non-profit setting
• Ability to work occasional evenings or weekends as needed for public events or in response to emergencies
• A valid driver's license may be required for attending off-site events

PREFERRED EXPERIENCE

• Able to produce examples of social media and graphic design work

Americans with Disabilities Act Requirements

26-18285

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Which answer best describes your highest level of education?

• High School Diploma/ GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• None of the above

04

Do you have a Bachelors degree or higher in Communications, Public Relations, Journalist, or a related field?

• Yes
• No

05

Which best describes your experience working in graphic design?

• Less than one year of experience
• Two to three years of experience
• Four to five years of experience
• Five years or more of experience

06

Which best describes your years of experience of creating, producing, and editing high-quality video content that can be used across multiple mediums?

• Less than one year of experience
• Two to three years of experience
• Four to five years of experience
• Five years or more of experience

07

Indicate the software applications in which you have at least one year of hands-on experience using. (Select all that apply)

• Microsoft Word
• Microsoft PowerPoint
• Microsoft Publisher
• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Adobe Lightroom
• Adobe Premiere
• Final Cut Pro
• Celtx
• None of the above

08

Which best describes your experience managing digital communication platforms?

• Novice
• Intermediate
• Expert

09

Which best describes your experience with strategic communications planning?

• Novice
• Intermediate
• Expert

10

Which best describes your experience with web management

• Less than one year of experience
• Two to three years of experience
• Four to five years of experience
• Five years or more of experience

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/