Public Information Coordinator

City of Chesapeake VA

Chesapeake, VA

JOB DETAILS
SKILLS
Brand Marketing (Branding), Calculators, City Government, Communication Skills, Community Relations, Content Development, Copying Machines, Credit Cards, Document Scanners, Driver's License, Fax Machines, Graphics, Improvement Metrics, Library Administration, Machine Tool, Maintain Compliance, Marketing, Marketing Plan, Mobile Devices, Multitasking, Online Publications, Operational Support, Organizational Skills, Printers, Printing, Promotional Programs, Public Library, Public/Media/Press/Analyst Relations, Social Media, Staff Training, Team Player, Time Management, Vehicle Fleets, Website Management, eBook Readers, eBooks
LOCATION
Chesapeake, VA
POSTED
6 days ago

Position Details

Position Information

Working Title of Vacant Position Public Information Coordinator Job Type Full Time Posting Type Public Number of Vacancies 1 Department CHES LIBRARY SYSTEM Division LIBRARIES ADMIN Requisition Number 2026354 Number of hours worked per week 40 hours per week Work Schedule

Monday-Friday

Hours - 8:00 a.m. - 5:00 p.m. with some variation.

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location Chesapeake, VA Position Driving Requirement O - Occasional Pay Grade GE14 Pay Basis Semi-Monthly Advertised Salary

$64,765.00 minimum starting salary.

  • Actual starting salary depends on education and relevant experience.

Job Description

Chesapeake Public Library (CPL) is seeking a dynamic Public Information Coordinator to be part of an award-winning marketing team. CPL values professionalism, collaboration, feedback, curiosity, and communication, as we seek to uphold the City of Chesapeake's strategic anchors of making Chesapeake an exceptional place to live, learn, work, farm, and play while being fiscally responsible and providing outstanding services to all.

The Public Information Coordinator develops, delivers, and manages accurate, timely, clear, and engaging communication products which promote the Library's programs, services, and community impact. Reporting to the Library Director, this position oversees marketing, media relations, branding, and digital outreach in collaboration with Library Administration, staff, and City partners. The position will work in close collaboration with the City Public Communications Department and other City communicators.

Encompassing a Central Library, six area libraries, two Mobile Edition outreach vans, multiple fleet vehicles, and digital services, CPL is a vibrant community hub with 201,000 registered users, 1.2 million annual checkouts, and approximately 12,500 weekly visitors. The Chesapeake Public Library serves the citizens of the second-largest city in the Commonwealth and is located in the center of Hampton Roads, a thriving coastal metropolitan area composed of seven cities and 1.8 million residents in the region.

Primary responsibilities:

Communications & Media Relations

  • Create and distribute public information materials and news releases.
  • Maintain the Library's public image across media, web, publications, and social platforms.
  • Manage and create social media content, including scheduling, engagement monitoring, and basic analytics.
  • Serve as a media liaison and assist with urgent or crisis communication as needed.

Marketing & Branding

  • Develop and implement marketing and branding plans which align with City standards for content, brand, style, and other factors..
  • Design promotional materials using Canva and train staff in consistent design practices which adhere to City branding standards and style.
  • Partner with City departments to produce coordinated outreach and promotional campaigns.
  • Ensure all materials are accessible, inclusive, and reflect the Library's mission.

Mascot & Visual Branding

  • Manage the use of the Library mascot, Dizzy, in all aspects of marketing and outreach.
  • Coordinate in‑house creation and contracted artist work for Dizzy graphics and visual assets.
  • Maintain consistent, high‑quality mascot branding aligned with City guidelines.

Community Engagement & Outreach Support

  • Collaborate with Library staff to promote programs, events, and outreach activities.
  • Capture photos and videos for marketing and promotional use.
  • Support communication strategies that strengthen relationships with community partners.

Digital Presence

  • Monitor digital engagement metrics and recommend improvements.
  • Coordinate updates to Library web content.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor's degree in public communications or a closely related field.

EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards.

SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Experience working with public libraries or city government

Posting Detail Information

Job Open Date 07/17/2026 Job Close Date 07/31/2026 Open Continuous No Special Instructions to Applicants

If available, applicants should attach a portfolio in PDF format with their application. A digital copy of the portfolio may also be requested during the recruitment process.

This position is located in Library Administration - 298 Cedar Road, Chesapeake, VA 23322.

Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.

A background check including fingerprint and Child Protective Service (CPS) reports are required.

An in-basket exercise may be administered to the candidates selected for an interview.

The selected candidate may be transferred to work at another area library, if and when a need arises.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing Frequently- From 1/3 to 2/3 of the time. Sitting Frequently- From 1/3 to 2/3 of the time. Walking Frequently- From 1/3 to 2/3 of the time. Lifting Occasionally- Up to 1/3 of the time. Lifting Amount Exerting up to 20 lbs Carrying Occasionally- Up to 1/3 of the time. Carrying Weight Exerting up to 20 lbs Pushing/Pulling Occasionally- Up to 1/3 of the time. Pushing/Pulling Weight Exerting up to 20 to 50 lbs Reaching Continuously- 2/3 or more of the time. Handling Frequently- From 1/3 to 2/3 of the time. Fine Dexterity Continuously- 2/3 or more of the time. Kneeling Rarely- Less than 1 hour per week. Crouching Rarely- Less than 1 hour per week. Crawling Rarely- Less than 1 hour per week. Bending Occasionally- Up to 1/3 of the time. Twisting Rarely- Less than 1 hour per week. Climbing Occasionally- Up to 1/3 of the time. Balancing Occasionally- Up to 1/3 of the time. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Continuously- 2/3 or more of the time. Foot Controls Occasionally- Up to 1/3 of the time. Machines, Tools, Equipment and Work Aids Used

Automated Material Handling (AMH) equipment, automatic book drop, E-release printing, copier, scanner, computer, self-checkout stations, cash register, debit/credit card machine, telephone, fax machine, mobile devices (eReaders, tablets), studio equipment (Cricut, 3D printer, Glowforge) and related software, HoldIt locker, pay station, Outreach hybrid vehicles and related equipment/mechanics, calculator, barcode reader, stepstools, variety of library materials.

Protective Equipment Required

Seat belt restraints in vehicles.

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards M = Several Times Per Month Chemical Hazards M = Several Times Per Month Electrical Hazards M = Several Times Per Month Fire Hazards N = Never Explosives N = Never Communicable Diseases M = Several Times Per Month Physical Danger or Abuse N = Never Other If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust D = Daily Extreme Temperatures S = Seasonally Noise and Vibration D = Daily Fumes and Odors M = Several Times Per Month Wetness/Humidity S = Seasonally Darkness or Poor Lighting N = Never Primary Work Location Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures Continuously- 2/3 or more of the time. Emergency Situations Occasionally- Up to 1/3 of the time. Frequent Change of Tasks Continuously- 2/3 or more of the time. Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Frequently- From 1/3 to 2/3 of the time. Noisy/Distracting Environment Frequently- From 1/3 to 2/3 of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

No

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests 0 Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? Please review position requirements for details.
  • Yes
  • No

Applicant Documents

Required Documents

  • Resume
  • Portfolio

Optional Documents

  • Cover Letter

About the Company

C

City of Chesapeake VA