Public Benefits & Resources Coordinator

Are you looking to apply your talents in human services, community outreach, and education to support the work of an engaging, collaborative, and inclusive team? If so, come make a difference in our community by supporting the work of the Blue Ridge Area Food Bank.

The Mission of the Blue Ridge Area Food Bank is to improve food security through equitable access to good nutrition and the resources that support health and well-being.

The Public Benefits and Resources Coordinator is responsible for increasing access to public benefits and wraparound resources for food-insecure individuals and families across central and western Virginia through community outreach, partner engagement, training facilitation, referral network development, and limited direct guest assistance.

This role works closely with food pantries, healthcare providers, community organizations, and local agencies to strengthen referral systems that promote food and financial security. The coordinator also supports community education related to SNAP and other public benefits programs while helping build long-term partnerships that improve household stability and access to supportive services.

REQUIRED JOB QUALIFICATIONS:

• Minimum one year of direct experience in community outreach, case management, or human or social services.
• Knowledge or understanding of SNAP or other public benefit program eligibility requirements and application processes.
• Excellent communication and interpersonal skills; comfortable developing educational content and delivering training sessions.
• Strong experience with and proficiency in Microsoft products (e.g., Word, Excel, PowerPoint), data management, and reporting tools. Canva preferred.
• Experience using CRM software (e.g., Salesforce, Unite Us) preferred.
• Bachelor's degree in social work, human services, public health, or a related field preferred, and/or relevant work experience in direct services, community outreach, or human/social services desirable.
• Experience building and maintaining relationships with community organizations and partners preferred.
• Nonprofit experience desirable.
• Bilingual, Spanish/English desirable.
• Travel throughout the northern and western regions to partner agencies, program sites, healthcare organizations, and other community partners is required and may exceed 20%.
• Must have a valid driver's license with a safe driving record.

The hiring range for this position is $21.88 to $24.28 per hour, depending on experience.

The Public Benefits and Resources Coordinator role is a full-time position offering an effective and healthy work culture, competitive compensation, and excellent benefits. This position is based in Verona, VA, reports to the Senior Manager of Community Health and Resources and may occasionally require evening or weekend work.

To be considered for this role, please submit a cover letter and resume, or a cover letter and BRAFB application, to

humanresources@brafb.org

To obtain an employment application, to learn more about the Blue Ridge Area Food Bank, or to view other vacancies, please visit www.brafb.org.

The BRAFB is fundamentally committed to the diversity of our staff. We believe diversity is excellence expressing itself through every person's perspective and lived experiences. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran status, and family medical or genetic information.