Background Investigation, Communication Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, High School Diploma, Maintain Compliance, Maintenance - Pool, Protective Services, Regulations, Residential Real Estate, Service Delivery, Team Player, Time Management
LOCATION
Chicago, IL
POSTED
30+ days ago
Company Overview
At MFort Security Services, our mission is to deliver high-quality security solutions while building strong partnerships with our clients. We pride ourselves on our team of experienced professionals who are dedicated to providing personalized service and ensuring customer satisfaction.
Position Summary
We are seeking a Residential Pool Security Officer to join our team for the spring and summer to provide safety and policy enforcement at residential pool locations. This is a non-lifeguard position focused on observing, reporting, and maintaining a secure environment for residents and their guests. This role is essential in maintaining the safety and security of residential properties, ensuring peace of mind for our clients. The ideal candidate will be proactive, detail-oriented, and committed to delivering exceptional service. Great summer Job!
Responsibilities
Observe and monitor the pool area to ensure compliance with posted rules and regulations
Enforce pool policies in a professional and courteous manner
Report any safety hazards, incidents, or suspicious activity to management or emergency personnel as necessary
Maintain a visible security presence to deter inappropriate behavior or unauthorized access
Ensure that pool areas and surrounding areas remain secure and free of hazards
Log daily activity reports and communicate any issues to the appropriate contacts
Remain alert and attentive at all times during scheduled shifts
Follow all MFort procedures and site-specific guidelines
This is not a lifeguard position – officers are not permitted to enter the pool, perform rescues, or maintain pool equipment
This is a seasonal role and will typically run during the warmer months.
Officers must remain professional, composed, and customer-service oriented at all times.
Qualifications
Previous security/concierge or customer service experience preferred
Ability to stand and remain outdoors for extended periods in varying weather conditions
Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
Strong communication and observation skills
Must have reliable transportation and the ability to report to assigned residential sites on time
Must be able to pass a background check
Must have a High school Diploma/ GED
Must be at least 18 years of age
Ability to work independently and as part of a team.
Schedule & Compensation:
Friday, Saturday and Sunday 12pm-8pm (24 hours) or
Friday, Saturday and Sunday 3pm-11pm (16 hours) or
Saturday and Sunday 10am-6pm (16 hours)
Pay Rate: $21.00 per hour
Location: West Loop/ South Loop/ River North/ Bucktown