PSE Home Electrification Assessment Program - Energy Auditor II

Franklin Energy

Ballard, Utah

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JOB DETAILS

SALARY

$28–$30 Per Hour

SKILLS

Alternative Energy, Artificial Intelligence (AI), Auditing, Communication Skills, Consulting, Continuous Improvement, Customer Experience, Customer Satisfaction, Customer Support/Service, Data Entry, Documentation, Ecosystems, Energy & Utilities, Energy Efficiency, HVAC, Inventory Reports, Mentoring, Natural Gas, Operational Improvement, Performance Analysis, Process Improvement, Product Design, Project/Program Coordination, Project/Program Management, Property Management, Quality Management, Recycling, Reporting Skills, Sales Management, Sales Prospecting, Small Business, Spreadsheets, Strategic Planning, Team Player, Technical Delivery, Technical Support, Training/Teaching, Vehicle Fleets, Warehousing

LOCATION

Ballard, Utah

POSTED

10 days ago

Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

The Energy Auditor II is responsible for providing services directly to small business tenants, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems through exemplary customer service; you will also convince prospective clients of the improved efficiency that our services will bring. This role includes completing walk through energy efficiency assessments, the installation of energy efficiency equipment and products, and for deepening customer awareness of and participation in rebate programs and the Utility's energy efficiency program.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Promote the energy efficiency program to customers through the completion of scheduled energy assessments
Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
Deliver professional, high quality services to utility customers
Complete walk through energy assessments of properties that identify key natural gas and electric saving opportunities (all living space, basement, attic, and exterior perimeter of building)
Install energy saving devices including energy efficiency lighting, programmable thermostats and hot water saving devices

Clearly explain and articulate energy assessment findings to building owner including explanation of energy efficiency rebates
Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers

Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required

Continuously drive improvements in quality, customer satisfaction and productivity
Mentor new Energy Specialists and conduct field training sessions via ride-a-longs
Conduct, oversee, and assist in the resolution of escalations and service calls to the client's satisfaction
Conduct, at the direction of management, any re-trainings, refreshers, and or ride-a-longs necessary for the improvement of the individual ES's performance
Assist the Field Supervisor in the creation of reports detailing program performance
Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing

Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with engineers as required
Maintain professional appearance appropriate for a representative of our organization and the utility
Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
Lead presentations promoting energy efficiency programs for targeted groups
Perform direct installation of faucet aerators and LED lamps and other direct install measures in qualified customer facilities
Conduct inventory counts and submit inventory reports as requested by management.
Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orde

About the Company

Franklin Energy

WE IMPLEMENT BUSINESS AND RESIDENTIAL ENERGY EFFICIENCY PROGRAMS FOR OUR UTILITY CLIENTS.

With over two decades in the energy efficiency landscape, Franklin Energy is the industry expert in program administration and implementation for utility clients across the nation. We pinpoint value-driven solutions and deliver goal-focused results for ranging program markets, from business to residential to everything in between.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://www.franklinenergy.com/