PSC Manager - Melbourne, FL

Natera

Melbourne, FL

JOB DETAILS
SKILLS
Customer Escalations, Customer Support/Service, Diversity, Healthcare, Leadership, Multilingual, Patient Care, Phlebotomy, Privacy Regulations, Quality Assurance, Regulatory Compliance, Specimen Collection, Staff Training, Supplier Relationship Management (SRM), Testing, Vendor/Supplier Relations
LOCATION
Melbourne, FL
POSTED
1 day ago

The PSC Manager in Melbourne, FL oversees phlebotomy operations at a designated patient service center, including specimen collection, quality assurance, and compliance with regulations.
Bilingual skills are preferred, and a phlebotomy license must be provided if required by the state.
Responsibilities include verifying test orders, obtaining specimens via venipuncture, maintaining specimen integrity, managing equipment, and supporting staff training.
The role involves managing vendor relationships, tracking blood draws, handling escalations, and ensuring smooth scheduling and communication.
Qualifications include at least 5 years of phlebotomy experience, customer care background, and leadership skills.
The position emphasizes adherence to safety, privacy, and regulatory standards, with opportunities for growth and travel.
Benefits include comprehensive healthcare, fertility testing, 401k, and other perks.
The company values diversity and encourages qualified candidates to apply.

About the Company

N

Natera