Provider Services/Infant -Toddler Specialist

JOB TITLE: Provider Services/Infant-Toddler Specialist

PROGRAM/DEPARTMENT: Child Care Resource Center (CCRC)

JOB LOCATION: 518 Davidson Street, Watertown NY

POSITION GRADE: 6

RATE OF PAY: $18.50 (Pay commensurate with experience)

WORK HOURS PER WEEK: 35

REPORTS TO: CCRC Director

EMPLOYMENT STATUS: Full-time Regular Non-Exempt

REVISION DATE: 3/3/2026

JOB SUMMARY: The Provider Services/Infant-Toddler Specialist is responsible for the development, implementation, and evaluation of programming to increase the quality of child care in the service area. The Specialist will coordinate professional development for child care professionals in Jefferson and Lewis Counties; conduct workshops and presentations as assigned; provide technical assistance and referrals as needed; contribute to content and publishing of department newsletters. The Specialist will maintain accurate records and monitor and track program activities; prepare required reports in a timely manner; and contribute to the CCRC vision of ensuring that the community has access to and support for high-quality child care.

ESSENTIAL JOB FUNCTIONS: THE MAJOR RESPONSIBILITIES OF THIS POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Increase the knowledge and skills of child care providers through technical assistance, with a focus on support for new programs.
• Conduct workshops, training, and presentations that fulfill child care provider training requirements and increase knowledge and skills of child care providers.
• Demonstrate Department commitment to equity, diversity, and community engagement.
• Identify and recruit new participants, and maintain complete documentation for Technical Assistance and quality improvement projects in child care programs.
• Contact in-process, existing, and informal providers to offer and explain any resources and services.
• Maintain accurate documentation of trainings planned, training provided, and outcomes from training.
• Complete support activities that ensure compliance with CCRC, CAPC, and contractual policies and procedures.
• Attend and actively participate in staff meetings, Agency All Staff meetings, and other meetings as assigned.
• Handles other duties as may be required or assigned.

EDUCATION: Bachelor's Degree in Early Childhood, Child & Family Studies, or closely related field with Infant/Toddler coursework.

WORK EXPERIENCE: 3 years of experience working directly with young children and families in a child care or early education program. Adult education experience training and/or providing coaching and technical assistance to child care staff and providers.

CERTIFICATES AND/OR LICENSES: Must possess or be willing to achieve NYS Training Credential within one year of initial employment. Valid Driver's License required.

SKILLS OR OTHER ESSENTIAL REQUIREMENTS FOR THIS POSITION:

Above average computer skills; maintain accurate and complete records; demonstrate knowledge of NYS child care regulations, and methods of increasing quality in child care programs; excellent organizational and time management skills. Effective Trainer/Mentor of adult learners.

WORK ENVIRONMENT: Work is performed in office environment and in child care programs. Occasional evening and weekend work.

TRAVEL: Some driving required in Jefferson, Lewis Counties to complete site visits and technical assistance. Occasional regional travel for professional development and regional meetings.

EMPLOYMENT STANDARDS: Able to be non-judgmental in working with diverse customers, work as part of a team, able to complete tasks independently, maintain a professional appearance in manner and attire when dealing with co-workers, clients and the general public.

EQUIPMENT USED: Computer, telephone, copier/printer, shredder, fax.

PHYSICAL REQUIREMENTS: Sitting, driving, computer use for documentation and research, lifting and carrying may be required periodically. Requires close mental and visual attention to perform job duties.

MENTAL AND VISUAL DEMANDS. Requires close mental and visual attention to perform job duties.

SUPERVISORY RESPONSIBILITIES:None.

TO APPLY, submit letter of interest with updated resume, transcripts, and completed employment application form to Community Action Planning Council of Jefferson County, 518 Davidson Street, Watertown NY 13601, Fax 315-785-0892, or email

scolligan@capcjc.org