Proto Lab Technician

XBP Global Holdings Inc

Round Rock, TX

JOB DETAILS
SKILLS
Artificial Intelligence (AI), CPU (Central Processing Unit), Communication Skills, Computer Firmware, Computer Servers, Cross-Functional, Debugging Skills, Dell Computers, Detail Oriented, Documentation, Financial Control, GPU (Graphics Processing Unit), Hardware Components, Hardware Performance Testing, Identify Issues, Inventory Management, Laboratory, Laboratory Techniques, Laboratory Testing, Linux Operating System, Memory Hardware, Microsoft Windows Server, Microsoft Windows System Administration, Motherboards, National Intelligence Council (NIC), Network Operations Center, Physical Demands, Problem Solving Skills, Prototyping, Root Cause Analysis, Safety Process, Server Hardware, Server Support, Systems Administration/Management, Systems Engineering, Systems Reliability, Team Player, Technical Support, Test Equipment, Test Plan/Schedule, Testing, VLAN (Virtual Local Area Network), VMWare ESX/ESXi, Validation Testing
LOCATION
Round Rock, TX
POSTED
28 days ago

Job Summary:

We are seeking a skilled Prototype Server Technician to support the assembly, testing, troubleshooting, and validation of pre-production (PROTO) server systems in a lab environment. This role works closely with engineering teams to ensure system functionality, reliability, and readiness for production.

Key Responsibilities:

  • Assemble and configure prototype servers
  • Perform hardware validation testing (CPU, memory, storage, GPU)
  • Troubleshoot system failures and conduct root cause analysis
  • Execute test plans and accurately document results
  • Update and flash BIOS/firmware using iDRAC and Lifecycle Controller
  • Support engineering teams with system bring-up and debugging
  • Install and configure operating systems (Windows Server, Linux, ESXi)
  • Replace and rework hardware components (motherboards, DIMMs, drives)
  • Maintain lab inventory, tools, and test equipment
  • Follow ESD handling and lab safety procedures at all times

Required Qualifications:

  • 2+ years of experience with server hardware or data center technology
  • Strong knowledge of: BIOS configuration and firmware updates
  • Familiarity with: Dell iDRAC
  • Comfortable working in a lab/testing environment

Hands-on experience using diagnostic and troubleshooting tools

Preferred Skills:

  • Experience working with prototype or pre-production hardware
  • Basic knowledge of: Networking (VLANs, NIC configurations)
  • Familiarity with GPU-based systems (AI/ML servers)

Soft Skills:

  • Strong attention to detail
  • Problem-solving mindset
  • Ability to work collaboratively with engineering and cross-functional teams
  • Good documentation and communication skills
  • Physical Requirements
  • Ability to lift and move servers (up to ~50 lbs)
  • Ability to work in a lab environment

About the Company

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XBP Global Holdings Inc