Protective Services Counselor - HEM
Salary
$58,843.20 - $92,289.60 Annually
Location
730 East Broad Street, VA
Job Type
Full-Time
Job Number
15M00000204
Department
Justice Services
Opening Date
06/05/2026
Closing Date
6/19/2026 11:59 PM Eastern
Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
Description
The City of Richmond Department of Justice Services is seeking highly qualified candidates for the position of Protective Services Counselor. The incumbent will work in the Adult Home Electronic Monitoring Unit and is responsible for providing monitoring of all court-ordered movements. This class provides case management and collaboration with justice partners. Work includes utilization of GPS technology; regularly communicating with program participants; writing compliance/non-compliance letters; testifying in court; conducting home verifications; problem-solving technical and equipment issues; and serving as the point of contact for assigned program participants. The HEM program is a 24 (twenty-four) hour operation. Working shifts are assigned based on program needs and may be subject to change with notice.
This position may include days, evenings, overnights, weekends, and holidays as scheduled ahead of time or could be called in based upon business needs.
This position is an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.
Duties include but are not limited to
Qualifications, Special Certifications and Licenses
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.
Knowledge (some combination of the following):
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly finger, talk, hear, and see. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, HR Division Chief by email at Jessica.McKenzie@RVA.GOV.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".
The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01
10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
02
5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
03
Which answer best describes your highest level of education?
04
Do you have a bachelors degree in human services, social services, criminal justice, or related behavioral health field?
05
Do you have an associates degree in human services, social work, criminal justice, or related field?
06
How many years of experience do you have of related criminal justice or social services experience?
07
Which best describes your years of experience managing and maintaining Global Positioning Systems (GPS) and equipment?
08
Which best describes your years of experience conducting home and site visits with adults participating in court-involved programs?
09
How many years of experience do you have with the court system/providing court testimony?
10
What is the largest number of individuals you have supervised at one time?
11
Do you have a valid State Drivers License?
Required Question
Employer City of Richmond
Address 900 East Broad Street
Suite
Richmond, Virginia, 23219
Phone (804) 646-5660
804-646-5660
Website https://www.rva.gov/