Protection Services Dept. Staff Member

• Responsible for museum opening and closing duties, which include conducting daily inventory of artifacts within the exhibitsMonitor visitors, including a high volume of school tours, to ensure proper distance is maintained from objects.
• Facilitate smooth traffic flow throughout galleries.
• Patrol galleries to protect artifacts from theft, vandalism and inadvertent damage.
• Interact with visitors to give directions, information and general assistance.
• Enforce museum and Protection Services department policies and procedures.
• Complete written reports of accidents and incidents.
• Operate and maintain mechanical and electronic security devices.
• Provide for the personal safety of staff and visitors.
• Provide security for assigned museum properties and facilities.
• Operate golf cart to monitor parking garage and museum grounds.
• Respond quickly to emergency situations.
• Report security and safety hazards to appropriate authorities.
• Participate in training sessions for safety, first aid, CPR, fire and disaster procedures, and security equipment.
• Serve as a member of the museum emergency response team.
• Assist in emergencies involving visitors or staff.
• Observe contractors working on museum property to ensure all are operating within museum safety and security guidelines.
• Other duties as assigned.
• Comply with the museum’s health and safety protocols.

• High level of integrity.
• Tactful, polite and courteous in dealing with visitors, staff, vendors, consultants and others.
• Strong verbal skills, particularly for communicating on two-way radio and speaking with visitors.
• Strong writing skills for completing reports.
• Excellent record of attendance and promptness.
• Excellent observation skills in order to detect and report unusual behavior or circumstance.
• Alert and able to respond quickly in an emergency.
• Previous experience in security is helpful, but not required.
• Previous customer service experience is highly desired.

• At least 18 years of age.
• High school diploma or GED.
• Have reliable transportation for regular and after-hour shifts.
• Valid driver’s license in order to operate museum vehicles.

• Work weekend, after-hour, overnight, special-event and holiday shifts as needed.
• Able to in be in both stationary and circulating positions throughout a shift for long periods of time.
• Work indoor and outdoor shifts, including parking garage.
• Work overtime hours as required.
• Work varied shifts as assigned with regularly assigned days off.
• Moderate physical activity required.
• Able to lift up to 50 pounds.
• Able to operate a desktop computer, mobile computer, scanner, two-way radio and other technical equipment.
• Able to operate golf cart and other museum vehicles.

• Free individual-level HMNS membership.
• Free access to museum exhibit halls, Butterfly Center, Planetarium, Giant Screen Theater and satellite facilities.
• Discounted programming including museum summer camp.
• Free staff parking.
• Flexible schedule.
• Predominantly daytime hours (some evenings may be required).

The mission of the Houston Museum of Natural Science shall be to preserve and advance the general knowledge of natural science; to enhance in individuals the knowledge of and delight in natural science and related subjects; and to maintain and promote a museum of the first class.