Position Summary The Property Operations Manager oversees the overall performance of assigned hotel properties. This role combines hands-on operations, financial management, maintenance coordination, and staff leadership to ensure properties run efficiently, compliantly, and profitably while delivering exceptional guest experiences and upholding JSK’s high standards. Key Responsibilities Operations & Administration - Lead day-to-day hotel operations, ensuring full compliance with company policies, brand standards (Marriott, Hilton, IHG, etc.), and all regulations.
- Monitor occupancy, revenue, expenses, and other key performance metrics; prepare weekly, monthly, and quarterly performance reports.
Financial Management - Develop and manage property budgets.
- Review and approve invoices, purchase orders, and control operational expenses.
Maintenance & Facilities Oversight - Coordinate with maintenance teams for timely work orders and effective preventive maintenance programs.
- Conduct regular property inspections to uphold quality, safety, cleanliness, and curb appeal.
Team Leadership - Recruit, train, supervise, and coach on-site staff.
- Foster a positive, service-oriented culture that supports team growth and high performance.
Qualifications - 5+ years of experience as Property Manager or Assistant Property Manager in hospitality or multi-family preferred.
- Strong leadership, communication, and problem-solving skills.
- Proficiency with property management software (Onesite preferred), budgeting, financial reporting, and collections.
- Ability to manage multiple priorities effectively in a fast-paced environment.
- Valid driver’s license and willingness to travel between properties.
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