Property Manager

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

Position Description Summary/Purpose

The property manager is responsible for the full-cycle management of a mixed-use portfolio of approximately 300 commercial and residential properties. This is a role requiring demonstrated expertise in both commercial lease administration and residential property management, strong financial acumen, and the ability to maintain compliance across a multi-entity portfolio.

Essential Job Functions/Primary Responsibilities:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Collects and records rent and follow-up on delinquencies, track rent collections and delinquency aging
• Manage prospective tenant outreach, property tours, and leasing inquiries for vacant unit
• Coordination of tenant move-ins and move-outs including unit inspections, and turnover scheduling
• Maintain an active waitlist of qualified prospective tenants and manage the application and tenant screening process
• Monitor and enforce lease terms, renewals and tenant obligations
• Respond to and resolve tenant issues and service requests in a professional and timely manner
• Support annual budget preparation and mid-year forecasting across all managed entities
• Manage the full eviction process including proper documentation, legal coordination, and court filings, when approved
• Conducts all work in a safe manner and ensures all work safety practices are followed.

Other Functions:

• Performs similar or related work as required, directed or as situation permits
• Maintain current knowledge of property management best practices, housing regulations, and Connecticut landlord-tenant law
• Continues professional development and training; keeps current with trends
• Assists and support department staff as needed to advance team and organizational goals.

Knowledge, Ability and Skill:

• Strong communication skills
• Demonstrated competency with Microsoft Office and all of its components
• Ability to utilize available time to organize and complete work within given deadlines
• Ability to work at a sustained pace and produce quality, accurate work
• Trait of being dependable and trustworthy
• Excellent organizational skills
• Advanced knowledge in all aspects of property management
• Supervisory skills.

Education, Training and Experience:

• Bachelors degree preferred
• High School diploma or GED with at least five years of relevant experience managing a mixed commercial and residential portfolio
• Three to five years Project based section 8 or tax credit (LIHTC), and affordable housing compliance experience strongly preferred
• COS, AHM, ARM or CPM equivalent designation desired.

Special Requirements:

• CT Drivers license and insured vehicle

Physical and Mental Requirements:

Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X

Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X

Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X

Vision Requirements:

X Close vision (i.e. clear vision at 20 inches or less)

X Distance vision (i.e. clear vision at 20 feet or more)

X Color vision (i.e. ability to identify and distinguish colors)

X Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

X Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program
• Flexible work schedules

(This job description does not constitute an employment agreement between the employer and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)