Property Manager

SOVEREIGN REALTY & MANAGEMENT LLC

Atlanta, GA

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JOB DETAILS

SKILLS

Accounting, Advertising, Advertising Monitoring, Americans with Disabilities Act (ADA), Bookkeeping, Communication Skills, Community Relations, Corporate Policies, Customer Relations, Customer Support/Service, Detail Oriented, Driver's License, Facebook, Fair Credit Reporting Act (FCRA), Federal Laws and Regulations, Flyers, Furniture Moving, Home Inspections, Insurance, Internet Portal, Leasing, Legal, Lift/Move 50 Pounds, Maintenance Services, Market Surveys, Market Trend Analysis, Marketing, Marketing Communications, Mathematics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multi-Family Buildings, Office Management, Onboarding, Operations, Operations Processes, Order Management, Organizational Skills, Past Due Accounts, Performance Metrics, Physical Demands, Preventative Maintenance, Problem Solving Skills, Property Management, Property Rentals, Real Estate, Real Estate Sales, Record Keeping, Rentals, Residential Real Estate, Social Media, State Laws and Regulations, Time Management, Training/Teaching, Twitter, Vehicle Driving, Vendor/Supplier Management, Willing to Travel, Writing Skills

LOCATION

Atlanta, GA

POSTED

30+ days ago

Benefits:

401(k) matching
Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Work Hours: minimum 40 hours per week; weekends on-call for any emergencies

Seeking an energetic, dynamic, detailed, skilled & knowledgeable Property Manager with a minimum of 4 years’ experience for a growing and established Property Management company managing single family and boutique multi-family homes throughout the Metro Atlanta area.

This candidate must know, embody, exude, promote and live the company culture.

MISSION – Why we do it
To create wealth through real estate investment for one and all.

VISION – Where we’re going
We will be an industry leader for residential single family and boutique multifamily real estate and property management services. We will be the Standard. We will create and maximize the value of residential real estate for Investors and Owners through superior management by delivering high-performance service and results-driven execution.

CORE VALUES – What we believe

Communication Be a Listener, Be Responsive, Have honest dialog with our peers and our clients

Trust Be reliable. Our clients rely on our knowledge, skills and capabilities, we don’t let them down.

Innovation Be a free thinker, continuous learner who embraces and creates change

Collaboration Build open, honest relationships… like family

Give To our clients, team, industry and community

Passion Love what you do, Work hard for results and celebrate every WIN

Integrity Be authentic, Do what you say and mean what you say

GOAL: Our goal is not to be BIGGER… but BETTER!

SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS
The following attributes are desirable for job success:
· Experience in managing/leasing single family homes
· Communicate professionally and effectively written and oral
· Safety conscious
· Excellent customer service skills
· Preference for detail work – meticulous attention to detail with a high level of accuracy
· Self-motivated and ability to work with/without direct supervision
· Strong organizational and time-management skills
· Quick and effective decision maker
· Takes initiative and enhances company processes and procedures
· Problem solver – ability to read, understand and competently break down complex information to simple actions and steps for resolution
· Proficient in Microsoft Office – Excel, Word and PowerPoint
· Proficient in social media functionality including Twitter, Facebook and Instagram

This position will report to the Director of Operations and work in conjunction with their counterparts (Office Manager, Leasing, Property Manager, Assistant Property Manger and Company Administrator) to facilitate and execute the daily task operations of the business. The Director of Operations will be responsible for the overall performance of company operations including: systems, processes, operations, marketing and leasing.

MAJOR DUTIES AND RESPONSIBILITIES
Duties may include, but are not limited to:

OPERATIONS
Conduct and/or oversee
· Collecting and posting rent payments
· Managing resident delinquencies
· Process evictions and legal notices
· Perform intermediate math and accounting functions.
· Maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.
· Accurately complete weekly reports
· Manage service orders, preventative maintenance and repair activities and work orders within required time frames
· Conduct property inspections
· Review inspections and manage the estimate, approval and execution of work completion by vendors
· Evaluate estimates and bids submitted by vendors for best overall value for required work scope
· Manage vendors through the completion of work and inspect finished product
· Communicate with counterparts, management, clients and customers with updates and notifications.
· Maintain and audit key log, tenant and landlord insurance policies
· Assist with training leasing/admin staff
· Compose professional correspondence
· Manage resident relations and problem resolution.
· Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Single Family & Multi-Family Housing.
· Distribute all company or community-issued notices.
· Represent the company in a professional manner at all the times.
· Establish, maintain and grow positive client relationships, customer relationships, community relationships and industry relationships

MARKETING
· Develop and place all marketing materials for units including lockboxes, signs and flyers.
· Conduct periodic market surveys, as requested.
· Assist in monitoring advertising effectiveness.
· Maintain awareness of local market conditions and trends. Contributes ideas for marketing community and improving resident satisfaction.
· Update Online and Social Media advertising

LEASING
Conduct and/or Oversee
· Walk vacant units to ensure quality presentation.
· Ensure Unit is ready for resident to move-in on agreed date.
· Draft leases and complete lease signing.
· Secure new resident’s signature(s) on appropriate paperwork prior to move-in.
· Orient new residents to Company processes (Online Tenant Portal)
· Monitor renewals. Distribute and follow-up on renewal notices.
· Perform move-in and move out inspections with residents.
· Ensure Successful Tenant Onboarding and Move Out processes
· Review Welcome packet with new resident in a timely manner
· Facilitate the maintenance of legal records/files.

PERFORMANCE METRICS:
Included but not limited to
· Timely, accurate and professional completion of all assignments and responsibilities
· Perform follow up with all required stakeholders as necessary to achieve desired turnaround time and performance quality expectations.
· Ensure efficiency in all work production processes and queues
· Timely, accurate and professional responses to inquiries, notices and email follow ups
· Compliance with all policies, procedures and timelines
· Creation of new company initiatives and successful implementation
· Ensure efficient and correct management operations always working to increase our clients NOI.
· Creation, development and implementation of initiatives that increase the company’s NOI.

ORGANIZATIONAL RELATIONSHIP
Reports directly to the Director of Operations. Performs any additional duties assigned by President. Serves as a backup for all team duties. Works with Office Manager, Leasing/marketing department, bookkeeper, staff members of other companies, outside vendors and service providers.

OTHER REQUIREMENTS
Physical requirements: Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to drive to and walk property, including 4 flights of stairs, to complete physical inspections, deliver marketing/resident communications, and show/lease homes. Be able to effectively communicate with prospects, residents, staff, supervisors, vendors, etc. Must be able to lift a minimum of 50 lbs. to facilitate moving office furniture & lifting of supplies as needed.

Experience: Must have at least 4 years Property Management or related experience and knowledge of the greater Atlanta area experience preferred.

Civic Duty, Industry and Community Involvement: Must maintain active membership of NARPM, REALTOR organization is a plus. Membership paid by the company. Knowledgeable and participates in meetings and Calls to Action that affect our industry. Volunteer in our local community through company and/or industry opportunities.

Driving/traveling requirements:
· To be considered, you must possess reliable transportation to perform various tasks and errands, including property visits, inspections, showing property to prospects, placing signs and marketing materials at rental properties. Must have proof of liability insurance for same.
· Frequent need (30% to 50% of the time) to utilize personal transportation to inspect and lease properties, and company meetings.

Valid Driver's License

Flexible work from home options available.

Property Manager

SOVEREIGN REALTY & MANAGEMENT LLC

Atlanta, GA

About the Company

SOVEREIGN REALTY & MANAGEMENT LLC

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