Property Management Maintenance Supervisor

Good Life Property Management

San Diego, CA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Administrative Skills, Class B License, Coaching, Communication Skills, Computer Mouse Hardware, Construction, Consulting, Continuous Improvement, Customer Experience, Customer/Client Research, Facilities Management, Keyboards, Leadership, Licensing, Maintenance Services, On Site Support, Operating Systems, Operational Improvement, Operational Strategy, Order Management, Organizational Skills, Performance Metrics, Performance Reviews, Physical Demands, Problem Solving Skills, Profit & Loss, Property Maintenance, Property Management, Property Rentals, Residential Real Estate, Schedule Development, Scorecarding, Service Delivery, System Operations, Systems Scalability, Team Lead/Manager

LOCATION

San Diego, CA

POSTED

30+ days ago

About Good Life
Good Life Maintenance is a growing sister-company to Good Life Property Management a residential property management company serving individual and small-portfolio rental property owners across Southern California. We operate in San Diego, Orange County, and Riverside and are entering a focused growth phase.

Good Life Maintenance exists to make owning rental property easy. We focus on quality service, being friendly and professional.

We are building a service company rooted in:
- Opportunity
- Enjoyment
- Impact

This is a ground-up build with a strong anchor client and meaningful scale from day one.

Our culture is built on ownership, growth, and developing A-players from within. We value people who care deeply, execute relentlessly, and grow into leadership through responsibility, not titles.

The Role:
We are seeking a hands-on, highly accountable Maintenance Supervisor to build and lead our property maintenance operations from the ground up. This person is going to elevate our operations and be capable of building it the right way- with strong systems, a great team, and a culture we are proud of, ensuring work gets done quickly and right the first time.

This is not a call-taker role. You are a true leader, a wrench in one hand and a scorecard in the other — equally comfortable building and creating systems, workflows and operating rhythms and hiring, coaching, scheduling, developing your team while staying hands-on enough to jump in when it matters. A CSLB Class B license is highly preferred — it unlocks your ability to self-perform and oversee a broader scope of work, along with compliance awareness and saving the company contractor markups so we can take care of our owners and tenants.

Job Duties
Operations & Systems

Build the maintenance business infrastructure from the ground up
Create systems for scheduling, dispatching, work order management, and communication
Implement workflows, tools, and KPIs that drive efficiency and accountability
Establish operating rhythms including weekly scorecards and performance reviews
Continuously improve systems to support scalability and growth

Team Leadership

Hire, coach, and develop a high-performing maintenance team
Lead maintenance technicians, dispatchers, and administrative support staff
Set clear expectations, performance standards, and accountability structures
Build a strong culture focused on professionalism, ownership, and improvement

Service & Customer Experience

Own the maintenance experience for residents and property owners end-to-end
Ensure work orders are completed efficiently, professionally, and with high quality
Improve response time, communication, and service reliability
Monitor customer feedback and continuously improve service delivery

Partnership & Growth

Build a strong operating partnership with Good Life Property Management
Align maintenance operations with company goals and growth strategy
Scale the maintenance team as demand increases
Identify opportunities to expand services and improve margins
Performs other duties as assigned.

Qualifications
Required

Proven leadership experience in a field-based or service environment
Experience hiring, coaching, and managing teams
Strong operational and systems-building mindset
Ability to own outcomes and make decisions independently
Excellent communication and organizational skills

Strongly Preferred

Experience in maintenance, facilities management, construction, or field services
Experience leading a team or department
Experience improving systems or operations within a growing organization
Familiarity with EOS or similar operating systems

Licensing

Preferred: Active California contractor license and ability to serve as the company’s RMO
Alternatively: Comfortable operating alongside a contracted licensed RMO

Note: This role focuses on leadership and operations, not performing technical maintenance work.

Success in This Role
Success in this role means building a maintenance operation that is efficient, reliable, and scalable.

Key indicators of success include:

Achieving ~20% operational profitability
Maintaining 80%+ billable field hours
Average maintenance work order completion of approximately 3 days
Strong resident and owner feedback
A team that is aligned, proud of their work, and improving every month
Clear processes, defined roles, and predictable operational outcomes

Who You Are

A **builder** — you enjoy creating order out of messy systems
A real leader — you hire well, coach consistently, and address issues directly
Calm under pressure and steady in execution
Clear, respectful communicator
Organized and comfortable holding people accountable
You care about:
- Your team
- The residents we serve
- The owners we support

Position Details: This is a full-time salaried (exempt) position (40+ hours/week). 8:30am-5pm pst, Monday-Friday. This position is hybrid in-office and remote/field service.

Pay: The range of pay for this California-based position is $110,000-$120,000 annually.

Incentive Compensation: From $15,000-$25,000 in addition to base compensation depending on performance.

The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location. If your experience looks a little different from what we’ve listed and you think can bring value to Good Life Residential, we would love to learn more about you and encourage you to apply.

Benefits and Perks: Good Life Residential makes available comprehensive benefits the first of the month following the date of hire. Options include Medical (50% employer contribution), dental and vision coverage, a 401k program with employer match, 11 paid holidays, 1 floating holiday of your choosing, and up to 120 hours of paid time off. Long-Term Upside: As the maintenance company scales, this role will have the opportunity to grow compensation and responsibility over time. While the Company intends to maintain these employee benefits, it reserves the absolute right to modify, amend or terminate these benefits at any time and for any reason.

Dress code: Because the dress code does vary by position and department, please consult with your hiring manager to confirm your applicable dress code at the time of hire.

Supervisory: Supervises a team of maintenance technicians.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms for extended periods of time. The employee is regularly required to push, move, lift or otherwise bear 50+lbs. Ability to operate a vehicle daily and travel between multiple properties. Applications may include but are not limited to repetitive work using a computer keyboard, mouse and headphones while sitting and/or standing at an assigned work desk area.

Work Environment: The employee works primarily field-based, traveling between residential properties, job sites, and occasional office settings. Work performed both indoors and outdoors in varying weather conditions. Employee may have additional environmental hazards such as: heat, chemical, electrical, flammable, or mechanical in nature.

EEO Statement:
Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
 
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.

Property Management Maintenance Supervisor

Good Life Property Management

San Diego, CA

About the Company

Good Life Property Management

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