Overview
Job Purpose
Responsible for performing in-depth data analysis and developing complex ad-hoc queries and conversion requirements to meet business needs. Deploy, troubleshoot, and resolve data issues, conduct data research and ensure data quality.
Responsibilities
- Execute data analysis functions for assigned business unit including design and development of Title features.
- Perform structured quality testing, including the development of testing scenarios/scripts for added provider & underwriter rate cards.
- Perform detailed data verification and analysis on issues that need to be fixed. Responsible for the escalation and resolution of data issues.
- Make process and/or system improvement recommendations to assist the business unit in achieving its goals and objectives.
- Work across business units/teams to collect, aggregate, match, consolidate, and confirm data for quality and accuracy.
- Gather reporting requirements for change requests and ad-hoc reports as requested.
- Responsible to support new provider onboarding activities, add to the standard title, and expand provider network.
- Assist with acquisition, extraction, transforming, and standing up of various data sets.
- May design and/or develop and ensure the quality of new title features and review with development for deployment.
- Performs other related duties as assigned.
Knowledge and Experience
- A high school diploma or GED is required for this role.
- Proficient written and oral communication skills in dealing with employees or external customers/clients.
- Proficiency in standard office software, such as MS Office, MS Access, MS Word, MS Excel, etc.
- Demonstrated experience with data manipulation and analysis.
- Ability to communicate with a wide variety of technical and non-technical audiences, internally and externally through both written and verbal communication.
- Experienced in analyzing processing environments with focus on identifying improvement opportunities.
- Experience in working with various technical teams.
- Ability to manage multiple priorities.
- Strong reporting and documentation skills.
- High degree of creative, analytical, and problem-solving skills.
- Ability to gather and interpret information and to develop, recommend and implement solutions.
- Team oriented - ability to build departmental and cross-functional relationships.
- Project management skills, ability to prioritize and complete tasks.
- Requires leadership and negotiation skills.
- Flexibility, versatility, dependability.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.