Who we are
Through a partnership-based approach, Coterie helps insurance professionals unlock untapped revenue in the small commercial space. With an innovative quoting platform that delivers accurate pricing and bindable quotes in less than one minute, Coterie makes small business insurance effortless. We are on a mission to build and foster a world-class team to bring speed, simplicity, and service to commercial insurance. We value integrity, humility, passion, and intelligence. If you want to push yourself and reshape a $200B market, were excited to talk to you.
What will the Property Claims Specialist do?
Coterie is evolving its claims experience, and we need a Property Claims Specialist 100 Remote. Youll be working closely with our Property Claims Manager and others, both internal and external stakeholders, to develop and build a world-class claims organization. If you are a go-getter who has a passion for commercial property and claims and want to change the insurance industry, we want to talk to you.
Core Hours Needed
Monday-Friday, 8:00am-5:00pm in your US time zone
Develop and implement strategy to drive resolution of Commercial Property claims of moderate to higher levels of severity and complexity, but may be required to handle volume. Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives.
Investigate claims and review the insureds materials, documents, reports, etc. Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel when necessary, as well as review coverage counsels opinion letters and analysis.
Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handlers care. Analyze coverage and damages for purposes of estimating, assessing, and recommending reserves.
Maintain a diary of all claims post-reserves in a timely fashion and expeditiously respond to claims inquiries from insured counsel, underwriters, brokers, and senior management. Negotiate resolution of claims. Analyze and direct initial risk transfer, subrogation action, additional insured issues, and contractual indemnity issues to ensure equitable contribution across all claim stakeholders.
Prepare and present written/oral reports to senior management, setting forth all issues influencing evaluation and recommending reserves.
What we are looking for
Ability to work regular work hours, the core hours of Monday-Friday, 8:00am-5:00pm in your time zone. Additional off hours may be needed pending business needs.
5 years of work experience at an insurance company and/or insurance claims loss adjustment service provider resolving property and casualty claims.
Considerable working knowledge of the insurance industry and insurance claims operations, particularly around commercial property and casualty claims policy construction, ISO Commercial BOP forms.
Proper adjuster licensing in all applicable states.
Legal concepts and processes knowledge base.
Exceptional communication, written, and verbal influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines.
Strong time management and organizational skills.
Ability to take part in active strategic discussions.
Excellent collaboration skills, self-motivated, and willing to take initiative.
Able to understand and synthesize day-to-day work within the team into trends, themes, successes, and opportunities over periods of time.
Strong negotiation and persuasion abilities.
Exceptional interpersonal and client service skills.
Detail-oriented and superior organizational skills.
Team player with the ability to collaborate with others.
Ability to work independently with support in a fast-paced evolving environment.
Hands-on experience and strong aptitude with Microsoft Office.
What will make you stand out
College degree preferred.
Previous experience supporting a business through explosive growth.
Quality Assurance, QA, Continuous Process Improvement, CPI, User Experience, UX/UI Design Thinking, Lean Agile, Project Management, PM, and/or Product Owner, PO experience.
AIC and PTC designations a plus.
Our interview process
Our hiring process generally consists of 3 phases. The goal is to provide an opportunity for us to learn more about our candidates while allowing them to get to know us as well.
Phase 1: Qualified candidates will first meet with a member of our People Operations team for a phone interview. This discussion is a high-level conversation to understand more about your background and interests and for us to share more about Coterie and the position.
Phase 2: Selected candidates will be invited to participate in our PDP survey and meet with our Hiring Manager for a 2nd interview via Teams video. This interview is designed to be more detail-oriented and allows you to learn more about the role and expected to be 30 minutes in length.
Phase 3: Top candidates will receive an invite for our final interview series via Teams video. This series will include an experiential exercise project provided in advance followed by a 1-hour panel interview with our claims team and an 11-minute interview with a member of our senior leadership team. The final series is roughly 1.5 hours in total but can be scheduled over a few days for flexibility.
Whats in it for you
Coterie has excellent benefits for all full-time employees. We offer the following:
Work Authorization
At this time, Coterie Insurance is unable to consider candidates who require current or future visa sponsorship. Applicants must have authorization to work in the United States without the need for sponsorship now or in the future. Falsification of an application, including work authorization status, is immediate grounds for dismissal from consideration.