Property Claims Manager

Were looking for an Property Claims Manager Hamilton Select.

Responsible for handling high exposure casualty and/or specialty professional claims along with assisting in the hiring, training, and guidance of future claims adjusters.

We prefer to base the position in Richmond, VA, but we will consider a remote working location for appropriately qualified candidates.

What you will do

• Review claims and related systems and processes.
• Provide coverage, liability, and damages analyses for claims and ensure timely reserving and appropriate legal and indemnity payments.
• Draft disclaimers and reservation of rights letters.
• Negotiate settlements, mitigate losses, and control expenses.
• Adhere to Claims Best Practices, Key Controls, and file handling requirements.
• Maintain a high level of communication with leadership and underwriting partners.
• Ensure appropriate reports are timely prepared and disseminated.
• Hire, train, and develop new claims adjusters.
• Supervise claims files handled by direct reports.
• Review disclaimers and reservation of rights letters drafted by direct reports.
• Develop claims adjusters to maximize their ability to proactively investigate, evaluate, and negotiate claims.
• Lead training and development initiatives within the Team to educate and instruct claims adjusters on trends and emerging issues.
• Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units.
• Present to management, provide leadership, mentor staff, and identify procedural improvements.
• Support other functional groups within the organization.
• Ensure compliance with internal corporate guidelines, processes, and procedures.
• Other duties as required by management.
• Some travel as required for trials & mediations, etc.

What you require for the role

• Minimum of seven years experience required in casualty claims and/or specialty claims handling or related litigation with a career history of increasing responsibility.
• Experience working claims in the Excess and Surplus Market required.
• Experience working with complex coverage issues required.
• Multi-jurisdictional claims and litigation experience required.
• Adjuster license and/or certifications desired but not required.
• Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M.
• Excellent at establishing close working relationships with other departments including underwriting, operations, finance, IT, actuarial, and legal.
• Strong negotiating, analytical, written, and organizational skills.
• Mediation and arbitration experience.
• Strong computer skills (Microsoft Office Suite and in-house claims systems).
• Ability to prioritize and manage deadlines.
• Ability to work both independently and collaboratively as part of a team.

Conduct Standards

• You must act with integrity.
• You must act with due skill, care, and diligence.
• You must be open and cooperative with the FCA, the PRA, and other regulators.
• You must pay due regard to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct.
• You must act to deliver good outcomes for retail customers.

What you can expect from us At Hamilton, we offer a vibrant, entrepreneurial, and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open, and Be More.

Our employees consistently say they would recommend Hamilton as a great place to work - a testament to the inclusive, supportive, and empowering culture weve built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success.

Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package to include:

• Hybrid working
• Matching 401K plan
• Medical, dental, vision, life, disability
• Generous time off including parental leave
• Continued support for professional development
• Gym subsidy
• My day additional days leave for personal interests, wellness, charity work

In good company. Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms - Hamilton Global Specialty, Hamilton Select, and Hamilton Re - each with dedicated and experienced leadership, provide access to diversified and profitable business around the world.

Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US, and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are In good company with everyone we interact with.