Project Manager

We are seeking a Project Manager to support our IT teams. This role serves as a technical project manager responsible for overseeing multiple implementation projects across technology and process initiatives.

The Project Manager acts as a key liaison between internal IT teams, vendors, and business stakeholders to ensure successful delivery of IT solutions aligned with organizational goals. This role also serves as a change management champion, supporting the design and execution of change initiatives tied to technology implementations.

Essential Duties & Responsibilities

Program Leadership

• Partner with IT leadership to define program goals and objectives aligned with organizational strategy.
• Establish and communicate program governance and key performance indicators (KPIs).

Project Management

• Serve as the primary project management resource for assigned projects.
• Collaborate with project teams to ensure successful execution of implementation initiatives.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Maintain comprehensive project documentation, including plans and status reports.

Stakeholder Engagement & Technical Liaison

• Act as a liaison between internal teams, vendors, and stakeholders to ensure effective communication and alignment.
• Collaborate with legal, administrative, IT, vendor, and executive teams to support program objectives.
• Communicate project status, risks, and issues through regular reporting and meetings.

Change Management

• Serve as a change champion by embedding change management best practices across IT initiatives.
• Coordinate stakeholder engagement and clearly communicate project vision and objectives.
• Partner with the training team to support adoption of new technologies and processes.
• Identify change impacts and develop mitigation strategies.
• Track change and training effectiveness and implement corrective actions as needed.
• Support long-term adoption and sustainability of changes within end-user operations.

Quality Assurance

• Collaborate with IT leadership to define and maintain quality standards for IT implementations.
• Ensure adherence to performance, security, and compliance requirements.
• Apply best practices and quality control measures throughout project lifecycles.

Project Execution Support

• Act as a working member of project teams when needed, completing assigned tasks to support delivery timelines.

Business Case Development

• Partner with IT leadership and project teams to develop business cases and project charters for new initiatives.

Documentation & Reporting

• Maintain project plans and documentation throughout the lifecycle of active projects.
• Facilitate weekly status meetings for all active projects, ensuring accurate reporting and follow-up on action items.

Risk Management & Corrective Actions

• Identify, recommend, and coordinate corrective actions related to scope, cost, resources, and schedule risks.

Required Qualifications

• Strong interviewing and requirements-gathering skills with business stakeholders.
• Excellent attention to detail and documentation skills.
• Strong verbal and written communication abilities.
• Excellent planning, organization, implementation, and follow-up skills.
• Familiarity with change management frameworks (e.g., ADKAR or similar).
• Experience applying organizational change management principles in large, matrixed environments.
• Ability to work independently and collaboratively within teams.
• Ability to manage stress and maintain professionalism in fast-paced environments.
• Adaptability to changing processes and systems.
• Minimum of 5 years of experience in technical roles (legal environment preferred but not required).
• Prior experience with project management methodologies.
• Strong analytical and problem-solving skills with ability to propose innovative solutions.
• Ability to manage multiple priorities and competing deadlines effectively.