OverviewProject Manager & Lead Instructional Designer (1 FTE)Work Arrangement: Remote (7am-4:00pm M-F)Worksite Address: 3500 Pennsy Dr, Landover, MD 20785 (Mandatory onsite training with occasional on-site meetings at Carmen Turner Facility in Landover, Maryland or other Metro facilities.)Agency Interview Type: Either Web Cam or In PersonEngagement Type: 1 Year initial Contract with a possible extra 2 Years extension on yearly basisStart Date: 12/08/2025 End Date: 06/30/2026 (Possible conversion or extension)NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.Major Duties and ResponsibilitiesOversee Instructional Design Activities: Lead the end-to-end instructional design process, ensuring that all training materials are grounded in adult learning theory and aligned with Metro's requirements and technical competencies.Ensure Alignment with Learning Objectives: Collaborate with SMEs and stakeholders to define clear, measurable learning objectives and ensure all instructional content supports desired performance outcomes.Manage Project Timelines and Milestones: Develop and maintain detailed project plans, track progress against key milestones, and address risks or delays to ensure timely delivery of training products.Engage in Proactive Stakeholder Communication: Maintain regular communication with stakeholders to provide project updates, gather feedback, and ensure alignment with strategic training goals and operational needs.Conduct Quality Assurance Reviews: Implement and oversee quality assurance processes to review instructional materials for accuracy, consistency, accessibility, and instructional effectiveness before deployment.Coordinate Cross-Functional Teams: Serve as the primary liaison between instructional designers, SMEs and multimedia developers to ensure cohesive collaboration and communication throughout the project lifecycle.Monitor and Report on Project Performance: Provide regular updates to leadership on project status, resource utilization, and outcomes, using data to inform decisions and continuous improvement efforts.Support Evaluation and Continuous Improvement: Guide the development and implementation of training evaluation strategies, analyze feedback and performance data, and lead efforts to refine and enhance instructional programs.Project Management: Serve as the project manager and primary point of contact with Metro's COTR/Project Manager for the contract.Minimum QualificationsMasters degree in Instructional Design, Education, or related field7+ years of experience in instructional systems design4+ years of experience in project management and stakeholder communication2+ years of experience leading a teamProficiency in ADDIE methodologyFamiliarity with adult learning theory and instructional technologiesProficiency in Adobe Captivate (Classic and/or New version)Experience with technical training programsKnowledge and experience with Web Content Accessibility Guidelines (WCAG) version 2.2Experience holding working sessions with executives and senior leadershipExperience designing multi-week training programs for new employeesExperience designing continuing education tracks for existing employeesPreferred QualificationsProject Management Certification (PMP or similar)Experience with transit technical training programsJ-18808-Ljbffr