Manage global configurations, permission schemes, workflows, screens, issue types, custom fields, notifications, and automation rules. Partner with Agile teams, PMOs, and business stakeholders to support Agile delivery and portfolio management.
Numbers & Facts
Location
New York, NY
Job Type
Full-time, Employee
Headquarters
New York, NY, US
Description
Key Responsibilities
Administer, configure, and maintain the enterprise Jira platform.
Own the overall health, performance, and availability of the Jira environment.
Manage global configurations, permission schemes, workflows, screens, issue types, custom fields, notifications, and automation rules.
Establish and enforce Jira governance, standards, and best practices across the organization.
Partner with Agile teams, PMOs, and business stakeholders to support Agile delivery and portfolio management.
Develop and maintain enterprise dashboards, reports, and portfolio-level metrics.
Support project onboarding and ensure consistent Jira configuration across teams. Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
5+ years of experience administering Atlassian Jira in an enterprise environment.
Experience implementing Jira governance and enterprise standards.
Strong understanding of Agile methodologies (Scrum, Kanban, SAFe).
Experience building Jira dashboards, filters, reports, and portfolio-level reporting.
Experience with Atlassian Cloud or Data Center.(Preferred)