Project Manager II

Project Manager II - Program Operations

The Department of Community Resources

Please apply by: 7/30/2026

"Follow Your Calling, Find Your Career"

Hiring Range: $69,389.00 - $86,736.00. This is an exempt (salary) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services, Economic Services, MeckSuccess, HOMES, and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.

Position Summary

Mecklenburg County''s Department of Community Resources is seeking a skilled, detail-oriented Project Manager II to serve as a central point of coordination across Business Operations. Working closely with Business Managers, Management Analysts, program staff and internal and external stakeholders, this role ensures projects are executed on time, within scope and aligned with divisional priorities - spanning IT initiatives, enterprise document management, Automated Data Processing Plans, policy management, staff relocation projects, vendor coordination enterprise-wide administrative projects, and other projects/tasks as needed.

The Project Manager II will report directly to the Business Manager.

Location:

301 Billingsley Road

Charlotte, NC 28211

Please Note: This will be an in-office position (telework not available)

Essential Functions

• Lead and manage individual projects which effect the entire County and may or may not be technical in nature
• Collect, analyze and report data regarding all projects managed within the organization
• Create and support training and toolsets utilized by all official Project Managers and non-official Project Managers throughout the county
• Governance of all projects within the county, insuring compliance and audit controls are active and working
• Manage coordination of projects which include reporting, dash boarding, and other administrative functions of projects
• Coordinate the work activities for multiple functions to ensure satisfying delivery
• Responsible for all aspects of the project lifecycle: planning, scope definition, design, execution, and delivery
• Escalate issues that impact timing or budget to management and works with staffing coordinator to obtain additional resources as needed during project lifecycle
• Track progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to senior management

Minimum Qualifications

Experience:

Four years of experience in Project Management or as a Project Coordinator

Education:

Bachelor's degree in Business Administration, Project Management or related field

Combination of relevant education and relevant experience accepted: Yes

Preferred Qualifications

• PMP Certification - Project Management Professional
• Lean Six Sigma

Licenses and Certifications

• May require a valid North Carolina or South Carolina Driver''s License
• May require County Driving Privileges
• Project Management Certification

Knowledge, Skills and Abilities

Knowledge of:

• Project management principles, methodologies, and research practices.
• Overall function and responsibilities and services in assigned area
• Budgetary principles
• Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Skills

• Active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
• Critical thinking by using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Talking to others to convey information effectively
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Adjusting actions in relation to others'' actions

Abilities

• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units or organizations to help achieve business goals
• Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
• Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
• Follow Up: Monitoring the results of delegations, assignments, or projects, considering the skills, knowledge and experience of the assigned individual and the characteristics of the assignment or project
• Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Computer Skills

Proficiency in Microsoft Office Suite and other applicable software tools.

Work Environment

Works in an office setting with moderate noise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.