Project Manager (Genesys)

TEKsystems

Jacksonville, FL(remote)

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JOB DETAILS

SALARY

$40–$55 Per Hour

SKILLS

Accidental Death and Dismemberment (AD&D), Artificial Intelligence (AI), Business Services, Business Transformation, Call Center Management, Call Centers, Candidate Screening, Communication Skills, Cross-Functional, Customer Support/Service, Delivery Management, Employee Assistance Plan, Fortune 500 Customers, Genesys Solutions, Genetics, Hospital, Leadership, Life Insurance, Process Improvement, Project Management Certification, Project Management Professional (PMP), Project Tracking, Project/Program Management, Strategic Planning, Time Management, Willing to Travel

LOCATION

Jacksonville, FL

POSTED

Today

*Job Title:* Genesys Call Center Implementation Project Manager
*Location:* Remote (25% Travel to Jacksonville, FL)
*Duration:* 6-Month Contract (Potential Extension)
*Overview:*
We are hiring a Project Manager with strong experience in Genesys Call Center implementations to support a large-scale initiative with a Jacksonville-based client. This is a remote position with approximately 25% travel required, primarily to Jacksonville, FL.
*Key Responsibilities:*

* Lead end-to-end Genesys call center implementation projects
* Manage timelines, deliverables, risks, and stakeholder communication
* Coordinate cross-functional teams including technical and business stakeholders
* Drive project strategy, planning, and execution
* Ensure successful deployment and optimization of Genesys solutions
*Required Qualifications:*

* Proven experience leading *Genesys Call Center implementations*
* Strong project management background overseeing complex technical projects
* Ability to think critically and drive strategic decision-making
* Excellent communication and stakeholder management skills
*Preferred Qualifications:*

* PMP (Project Management Professional) certification or similar
* Experience working in large enterprise environments
*Additional Details:*

* Remote role with ~25% travel (primarily Jacksonville, FL)
* 6-month contract with potential for extension
* Opportunity to work on a high-impact, enterprise-level deployment
*Job Type & Location*This is a Contract position based out of Jacksonville, FL.
*Pay and Benefits*The pay range for this position is $40.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Jacksonville,FL.
*Application Deadline*This position is anticipated to close on Jul 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

About the Company

TEKsystems

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Staffing/Employment Agencies

WEBSITE

https://www.teksystems.com/en/

Project Manager (Genesys)

TEKsystems

Jacksonville, FL(remote)

About the Company

TEKsystems

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