Project Manager

Project Manager

Location: Remote (U.S.)

Employment Type: Full?Time

About TURNBRIDGE

TURNBRIDGE delivers precision-driven technical and delivery solutions that help organizations execute complex initiatives with confidence. We partner with clients across regulated and data-intensive industries to deliver high-quality outcomes through disciplined execution, deep domain expertise, and accountable delivery.

Role Overview

TURNBRIDGE is seeking an experienced Project Manager to lead enterprise-scale technology implementations within the utilities industry. This role is responsible for the full lifecycle delivery of projects—from initiation and planning through execution, go-live, and stabilization—while ensuring alignment with contractual commitments, delivery standards, and client objectives.

The ideal candidate brings strong systems integrator experience, deep understanding of utility business processes, and hands-on leadership managing complex, cross-functional delivery teams in fast-paced environments.

This is a fully remote position.

Domain-Specific Requirements

• Experience in the electric, gas, and/or water utility industry is strongly preferred.
• Hands-on implementation experience with one or more Oracle Utilities products, including:
• Customer Care & Billing (CC&B)
• Customer to Meter (C2M)
• Customer Cloud Service (CCS)
• Meter Data Management (MDM)
• Field Activity Management (FAM)
• Experience working on the Systems Integrator (SI) side of implementations, with a clear understanding of how consulting organizations scope, plan, deliver, and manage projects.
• Familiarity with the full SDLC lifecycle for utility CIS/MDM/FAM implementations, including requirements, fit-gap analysis, configuration, data conversion, integrations, testing, and cutover/go-live.
• Experience managing integrations with utility ecosystem systems such as:
• AMI head-end systems (Itron, Sensus, Landis+Gyr)
• GIS
• OMS/WOMS
• IVR platforms
• Payment processors and print vendors
• Strong understanding of utility business processes including billing, metering, service orders, field operations, collections, rate structures, and regulatory compliance.
• Experience working with enterprise software vendors (Oracle or similar), including managing vendor relationships, licensing considerations, and product roadmaps.
• Ability to manage onshore and offshore delivery models, coordinating across time zones and cultures.
• Experience delivering projects under fixed-price, time & materials, and blended contracts.
• Familiarity with project financial management in a consulting environment, including margin management, change control, revenue forecasting, and scope management.

Key Responsibilities

• Build and contribute to a scalable Project Management Office (PMO) framework.
• Own end-to-end delivery success for assigned projects, ensuring value realization for clients.
• Develop, maintain, and execute detailed project plans including tasks, milestones, dependencies, and deliverables.
• Drive project execution to ensure delivery on time, within scope, and within budget.
• Proactively identify and remove delivery obstacles and operational impediments.
• Provide clear, consistent communication to stakeholders and leadership on project status, risks, budget, quality, and resource needs.
• Manage scope, schedule, and cost changes through disciplined change control and documentation processes.
• Establish and enforce structured risk, issue, and escalation management practices.
• Create and maintain comprehensive project documentation including charters, staffing plans, financial plans, risk logs, decision matrices, and status reports.
• Review, approve, and track project deliverables and manage formal client acceptance.
• Identify, secure, and allocate project resources to meet delivery objectives.
• Build and maintain strong working relationships with client stakeholders, internal teams, and third-party vendors.
• Communicate organizational goals, project objectives, and role expectations to team members.
• Mentor and coach team members, providing performance feedback and development support.
• Ensure compliance with internal policies, delivery standards, and client requirements.
• Support RFP and proposal efforts, including scoping, estimating, SOW development, and delivery planning.
• Identify opportunities for additional service offerings and expanded engagements.
• Contribute to the evolution of delivery methodologies, standards, and best practices.

Qualifications

• Mid-level professional experience managing large, complex, cross-functional projects, with an emphasis on packaged software implementations.
• Experience delivering commercial off-the-shelf (COTS) software implementations, including project pivots and remediation efforts.
• Exposure to the utilities industry, utilities software implementations, or utilities data management solutions preferred.
• Strong organizational, time management, and prioritization skills.
• Expert knowledge of project management methodologies, tools, and Microsoft 365.
• Familiarity with Agile methodologies and experience guiding Agile or hybrid delivery teams.
• Ability to operate effectively with limited information and ambiguity.
• Proven ability to influence and lead enterprise-level, cross-functional teams.
• Excellent critical thinking, analytical, planning, and communication skills.
• Ability to perform in high-pressure, deadline-driven environments.
• Strong collaboration skills and ability to facilitate creative problem-solving with subject matter experts.
• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related field (or equivalent experience).

Supervisory Responsibilities

• Responsible for supervising project team members, including full-time employees and contractors.

Preferred Qualifications

• PMP, Six Sigma, or other project management certification.
• Experience in professional services or management consulting.
• Deep utilities industry experience.
• Experience with ITIL framework-based service delivery.
• Operational knowledge of the Oracle Utilities product suite.