Alliance/Partner Management, Billing, Blueprints, Budgeting, Communication Skills, Construction, Construction Projects, Cross-Functional, Facilities Management, Follow Through, Global Branding, HVAC, Maintenance - HVAC, Maintenance Services, Metrics, Microsoft Excel, Microsoft Word, Mobile Applications, Multitasking, Organizational Skills, Performance Analysis, Pest Control, Philosophy, Preventative Maintenance, Problem Solving Skills, Process Improvement, Project/Program Management, Real Estate, Reporting Dashboards, Retail, Retail Management, Service Level Agreement (SLA), Sustainability, Team Lead/Manager, Time Management, Vendor/Supplier Relations, Willing to Travel
LOCATION
Columbus, Ohio
POSTED
24 days ago
Overview:
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
The Project Manager Facilities supports the field team managing store maintenance needs, sustainability projects, construction work, vendor relationships, and billing/invoicing. This role will also assist the Manager of Facilities in creating and managing quarterly preventive maintenance programs and follow up for stores.
KEY RESPONSIBILITIES
Ensure preventative maintenance programs are sustained for all applicable trades including GMC (general maintenance contractors), HVAC (heating, ventilation, and air conditioning), janitorial, and pest control, and other large- or small-scale maintenance projects
Partner with Real Estate and Store Operations on store construction projects
Review performance reporting by vendor/trade on response and resolution time, determine SLA standards, and create metrics/dashboards to evaluate efficacy
Partner with Manager of Facilities to help set facilities budgets, both elective and preventative
Help implement, and manage facilities’ process improvements
Resolve escalated or emergency maintenance issues and coordinate issue resolution
Partner with Real Estate and lead Store Operations workstream on store construction projects
Communicate and collaborate with field business leaders and cross functional partners
Ability to travel 20-25% of the time with weekend accessibility
Experience with Microsoft Excel, Microsoft Word and Google Workspace
CRITICAL SKILLS & ATTRIBUTES
Polished, professional and mature
Self-starter with strong organizational/multi-tasking skills
Ability to communicate and build relationships with both vendors and field
Resourceful and solution-oriented
Experience with Service Channel a plus
Ability to follow up and solve issues in a timely manner
Closing:
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
AssociateRelations@Express.com
and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.