Agile Programming Methodologies, Call Center Management, Call Centers, Customer Experience, Leadership, Project Management Professional (PMP), Project/Program Management, Scrum Project Management and Software Development, Team Lead/Manager, Technical Leadership
LOCATION
Detroit, MI
POSTED
9 days ago
Job Description:
Experience 10 years in project program management, with at least 5 years in contact center or customer experience programs.
PMP or Agile Scrum certification is a plus.
Role Technical Project Manager Contact Center Programs
Lead complex contact center initiatives with strong technical acumen.
Engage senior executive client leadership and manage matrixed teams effectively.
Communicate confidently and operate independently.
Minimum years of experience: 10+ years
Education: Bachelor''s or Master of Engineering
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.