Project Manager DAS-RF Support

Manages a team of experienced technical professional employees while themselves are providing technical expertise to internal and external customers. Will be responsible implementing measurable annual individual performance objectives for their team as agreed with Director and Senior Director.

This position is primarily remote but we are ideally looking for candidates in any of the following metro areas- DC Metro, Dallas or Fremont, CA metro.

• Provide technical support to external and internal customers as needed in their field of expertise, while managing a team of subject matter experts.
• Coordinate vendor training activities for team and others within the Technology and Support Services (TSS) organization.
• Strive for continual improvement with team organization, processes, and procedures.
• Maintain reporting of Key Performance Indicators (KPI).
• Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience.

Communicate with engineering, applications engineering, marketing, category management, Supply Chain Services, and quality assurance divisions of any product problems, opportunities, or emerging customer needs.

• 5 years required of design software expertise (Google Earth, iBwave-Level 3 certification, iBwave Reach, Eino, and Acrobat applications 2 years experience leading a team of up to 4 direct reports
• ) and project management.
• Ability to operate various types of DAS test equipment including spectrum analyzer, CW testing, PIM, DAS trouble shooting, and other electrical and mechanical tools.
• Design certifications in Motorola LMR head end equipment (MOTOTRBO IP Site Connect and Capacity Plus Theory of Operations and Design).
• BISCI RCDD and OSP or NTS or DCDC or Industry Equivalent
• Microsoft Visio