The Project Manager (PM) will oversee the execution of Helpdesk Support Services for the USCP Office of Information Systems (OIS). Bachelor’s degree in a related field (e.g., Business Administration, IT Management, Project Management).
Numbers & Facts
Location
Columbia, Washington
Description
About the role
The Project Manager (PM) will oversee the execution of Helpdesk Support Services for the USCP Office of Information Systems (OIS). The PM will serve as the main point of contact for all technical and administrative matters under the contract, ensuring the delivery of services meets or exceeds the required standards.
Key Responsibilities
Manage and coordinate all aspects of the Helpdesk and DAS Support services.
Serve as the primary liaison between the contractor and the USCP’s Contracting Officer’s Representative (COR).
Oversee project execution, timelines, and resources to ensure compliance with contract requirements.
Monitor and ensure the quality of service delivery and resolve any performance or operational issues.
Prepare and submit regular reports and updates to the COR.
Qualifications
Bachelor’s degree in a related field (e.g., Business Administration, IT Management, Project Management).
5+ years of project management experience, including working with government contracts.