AutoCAD, Billing, Business Growth, Communication Skills, Conflict Resolution, Cost Control, Cross-Selling, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Diversity, Documentation Plan, Financial Risk Management, Java RMI (Remote Method Invocation), Leadership, Manufacturing, Manufacturing Management, Marketing Strategy, Metal Manufacturing, Microsoft Office, Multitasking, Organizational Skills, Performance Analysis, Performance Reviews, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Profit & Loss, Progress Reports, Project Management Professional (PMP), Project Planning, Project Schedule, Project Tracking, Project/Program Management, Quality Monitoring, Request for Proposals (RFP), Resolve Customer Issues, Risk Management, SolidWorks, Team Player, Up-Selling, Willing to Travel, Writing Skills
COMPANY OVERVIEW
We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee-owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard.
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JOB OVERVIEW
The Project Manager acts as the primary liaison between clients and internal teams, ensuring project goals, schedules, and priorities are clearly communicated and met. They are accountable for overall project success and client satisfaction, fostering long-term partnerships. This role also involves collaborating across teams to drive strategic marketing initiatives, support Robinson’s mission and goals, and identify cost-saving opportunities—while upholding production timelines, quality, and craftsmanship.
ROLE + RESPONSIBILITIES (includes but not limited to)
- Review scope, RFQs, and POs to understand customer expectations and support estimating.
- Own projects from PO receipt through invoicing, including planning, documentation, and profitability.
- Serve as the primary customer contact, addressing inquiries and providing regular updates.
- Lead project planning meetings and coordinate across departments to ensure alignment.
- Monitor quality and inspection standards per RMI and customer requirements.
- Collaborate with Operations, Engineering, and Production to resolve issues.
- Conduct post-job reviews and performance evaluations.
- Identify upsell, cross-sell, and new business opportunities through product knowledge.
- Manage risks to minimize financial and production impacts.
- Track and report project progress using appropriate tools.
- Participate in regular team meetings to improve processes and drive business growth.
- Must be able to travel on short notice.
QUALIFICATIONS
- Education: Bachelor’s degree in business, engineering, project management, or design preferred; Project Management Professional (PMP) certification is a plus.
- Experience: minimum of five years previous project management or shop floor supervision experience in metal manufacturing.
LEADERSHIP RESPONSIBILITIES
This position does not have leadership responsibilities.
TRAVEL REQUIREMENTS
This position will have travel requirements.
PREFERRED SKILLS
- Strong client-facing, written, and verbal communication skills
- Highly organized with attention to detail and ability to multitask
- Proficient in Microsoft Office Suite, Syteline, AutoCAD, and SolidWorks
- Skilled in leading DFM meetings and providing technical input
- Effective problem-solving and conflict resolution abilities
At Robinson, we value professionalism, expertise, and a dedication to craftsmanship. We offer a dynamic work environment where employees are empowered to excel and grow within their roles. Join us in our mission to deliver exceptional metal fabrication solutions while fostering a culture of collaboration, innovation, and employee satisfaction.
Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.