Project Management Manager - Service

We are looking for a talented Project Management Manager to join our team in Service in San Leandro, CA.

In this role, you will make an impact in the following ways:

• Lead structured performance management processes for technicians and support staff, including goal setting, regular check-ins, and formal reviews

• Monitor individual and team performance against key metrics (productivity, quality, turnaround time, and safety)

• Address performance gaps quickly through coaching, corrective actions, and clear expectations

• Reinforce accountability by ensuring consistent standards across technician teams

• Build and execute individual development plans for all employees, aligned to business needs and career progression

• Assess technical and leadership skill gaps and drive targeted training plans

• Support certification progression and cross-training across Power Generation, On Highway, and Industrial segments

• Provide daily leadership presence in both shop and field operations, ensuring employees are supported and engaged

• Foster a high-performance culture with clear expectations, recognition of results, and direct feedback

• Lead regular team meetings , safety discussions, and communication forums to keep teams aligned

• Drive employee engagement and retention through consistent communication and involvement

• Partner with branch leadership on hiring, onboarding, and workforce planning

• Ensure new hires are effectively onboarded, trained, and integrated into the team

• Balance technician workloads and assignments to support both operational needs and development opportunities

• Coach employees on standard work processes , quality expectations, and customer communication

• Ensure technicians follow established procedures and deliver consistent, high-quality service

• Reinforce best practices in job execution, documentation, and follow-through

• Lead by example in driving a strong safety culture, reinforcing safe behaviors daily

• Ensure all team members follow required safety processes and participate in safety programs

• Address unsafe behaviors immediately through coaching and accountability

• Address workplace concerns , conflicts, and performance issues in a timely and professional manner

• Partner with HR when needed to manage complex employee relations issues

• Maintain fair, consistent, and transparent application of policies and expectations

• Identify and develop future supervisors and technical leaders within the team

• Delegate responsibilities to build leadership capability in senior technicians

• Create opportunities for employees to take on stretch assignments and grow their impact

• Experience leading larger technician teams across multiple specialties

To be successful in this role you will need the following:

• Apply financial acumen and business insight to evaluate project costs, margins, and resource utilization, ensuring projects deliver expected business value.

• Balance multiple stakeholder needs by aligning priorities across customers, sales, operations, and project teams while managing expectations effectively.

• Build and sustain high-performing teams by fostering collaboration, leveraging diverse perspectives, and ensuring clear ownership of project outcomes.

• Communicate clearly and consistently by tailoring updates and messaging to different audiences, ensuring transparency on scope, risks, and progress.

• Maintain strong customer focus by understanding customer requirements, delivering on commitments, and proactively addressing concerns to build trust.

• Direct work and drive execution by setting priorities, delegating effectively, removing obstacles, and ensuring teams remain focused on key deliverables.

• Manage complexity, risk, and change by synthesizing data, resolving conflicts quickly, and applying structured project and change management approaches to sustain results.

• Drive results through disciplined project management by balancing scope, schedule, and resources while valuing diverse perspectives to strengthen decision-making and outcomes.

Education, Licenses, Certifications:

• College, university, or equivalent degree required.This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Significant relevant experience, including supervisory experience, required.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

Min Salary $126720

Max Salary $190080

ReqID 2430742

Relocation Package No

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.