Project Engineer

This is an onsite position responsible for providing product, application engineering, sales, and project management support to customers and sales representatives while interfacing with a team of technical Sales Managers. 

Responsibilities

• Review assigned inquiries, including customer documentation and specifications, to support the definition of appropriate products to offer.
• Perform engineering and product sizing calculations to specify equipment.
• Complete or support completion of cost estimates and technical proposals for sales team review and submittal to customers and/or associated sales representatives.
• Analyze customer project requirements and communicate with engineering, production, and other operations groups as needed.
• Direct and manage project execution from beginning to end, supporting both internal and external customers.
• Support the Order Entry Administrator with the creation of new customer orders and job orders.
• Act as a single point of accountability to oversee, direct, and manage project deliverables from inquiry through warranty.
• Collaborate with vendors and suppliers on pricing, lead times, and productivity ideas to support customer solutions.
• Create Design Change Notices (DCN) for customer-driven scope changes to internal teams when required.
• Track project scope changes and communicate updated pricing to customers for review and approval in accordance with Buffalo protocol.
• Support the definition of materials and define BOM requirements for the BOM coordinator for creation and/or loading of items into the ERP system.
• Act as a liaison between Buffalo customers and all departments within the organization.
• Support internal design review meetings with Engineering and Design teams to review compliance with customer requirements and product realization.
• Facilitate and schedule project kickoff meetings with internal teams.
• Meet with existing and potential customers and support trade show efforts (travel up to 20%).
• Support the Customer Service team, where applicable.
• Write and follow up on various non-conformity reports where applicable.
• Support customer and third-party witness points/inspections at facilities (travel up to 5%).
• Participate in business development and marketing activities, such as contacting existing customers and new prospects to discuss new products and projects.
• Comply with all company policies, procedures, and company/customer confidentiality agreements.
• Create, maintain, and improve relationships with customers, sales managers, and outside sales representatives.

Qualifications

• Bachelor of Science in Engineering degree (preferably in Mechanical or Chemical Engineering).
• 2-3 years of experience in an industrial or manufacturing business (preferred).
• Awareness of manufacturing methods and procedures.
• Maintain a customer-focused perspective in all activities to ensure customer needs are successfully met.
• Excellent communication skills, both written and verbal.
• Ability to work cooperatively with other project team members and customers across a wide range of positions and talents.
• Intermediate to advanced proficiency in Microsoft Word, Excel, and Outlook, as well as Adobe Acrobat and Windows.
• Able to carry out detailed written or oral instructions.
• Able to understand proper handling of all paperwork required in the department, including reporting of time.
• Able to manage multiple concurrent projects and priorities with frequent interruptions.
• Able to function and concentrate in a busy, noisy environment.
• Ability to travel to Canada to facilitate work on projects manufactured at that location.
• Technical aptitude – understanding equipment specifications and process applications, equipment assembly logistics, and material and labor cost contributions to overall equipment cost estimates and engineering principles.

Tonawanda, NY, is a vibrant community located near Buffalo, offering a rich industrial history and a close-knit community atmosphere. The area provides a high quality of life with access to cultural events, outdoor activities, and excellent educational opportunities.