Project Engineer in Los Angeles, California | Careers at Field - Los Angeles, CA

Overview

The Project Engineer is responsible for the installation and servicing of Audio Visual (AV) systems including, but not limited to, mounts and substructures, direct view LED (DVLED), LCD, Projectors, and other digital signage.  The position requires the ability to lead a team of technicians, subcontractors, and partners.

Responsibilities

• Responsible for DVLED system installations, maintenance and servicing including but not limited to:
  • Pulling and terminating cable at the equipment and rack
  • Testing and verifying AV systems
  • Fabrication, wiring, and testing of equipment racks
  • Assuring the system installation is complete and is following system drawings and scope of work
  • Restoring display performance when necessary following technical issues
• Serve as site foreman on projects, leading and interacting with the client, general contractor, and other trades to ensure successful project completion
• Develop and close out project punch list with internal and external customers
• Interact with clients in a professional manner that ensures a positive customer experience
• Train clients on the use of installed systems
• Train and mentor internal and third-party technicians and authorized servicers as directed by the Director Solutions and Service Operations
• Support sales and outsourced customer service center to address technical business issues
• Ensure accurate information is communicated to all vendors, customer service center, and sales team
• Maintain communication and correct data with Quality Control, Sales, service vendors, and customer service center to resolve technical issues
• Resolve Level 3 technical issues
• Submit technical reports to Quality Control managers
• Deliver pre- and post-technical support, including conducting pre-installation site surveys
• Collaborate with project managers on any technical issues
• Primary person to manage epidemic problems which may occur during installation
• Support Solution Installation of Open Peripheral, software, DVLED / LCD, and other supported Sharp products
• Use approved installation methods and techniques while following and maintaining company-assigned equipment inventory, tools, and safety procedures
• Provide regular status reports to project management

Qualifications

• Bachelor’s degree in Electronics, Electronics Engineering, Electrical Technology, or Bachelor of Science degree in Electrical Engineering, or extensive work history in the electronic industry
• Minimum 5 years of field service experience with demonstrated ability to interact in a professional manner with external customers
• Proven experience in mounting structures and Audio Visual (AV) products using hand and power tools in a safe and efficient manner
• Demonstrated ability to follow directions, troubleshoot, and solve problems related to AV projects including but not limited to DVLED and LCD displays, projectors, matrix switchers, fiber extenders, extended display identification data (EDID), 3rd party controllers, etc.
• Established cable termination experience, (CAT 5,6, fiber, coax, etc.)
• Proven capability to work independently and as part of a team to meet deadlines
• Strong computer literacy and verbal communication and follow-up skills
• Travel a minimum of 50% or as necessary to perform duties

ABOUT US: Sharp Imaging and Information Company of America (SIICA)

Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation, a global technology company which has been named to Fortune magazine's World's Most Admired Company List. Sharp strives to help businesses achieve Simply Smarter work by helping companies manage workflow efficiently, create immersive and engaging environments, and increase productivity. SIICA offers a full suite of secure printer and copier solutions, professional and commercial visual displays and projectors, software management and productivity software and markets durable Dynabook laptops. As a total solutions provider, Sharp has a reputation for innovation, quality, reliability, and industry-leading customer support expertise. 

Compensation for this position

The compensation range for this role is $90,000-$105,000. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Employee perks 

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.  Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered.  Local candidates only, please.

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