Project Director

ServiceMaster Restore

Fletcher, NC

JOB DETAILS
SALARY
$75,000–$85,000 Per Year
SKILLS
Accounting, Accounts Receivable, Billing, Budget Reporting, Building Systems, Business Development, Change Requests/Orders, Commercial Construction, Communication Skills, Construction, Construction Estimates, Construction Management, Construction Project Management, Corporate Compliance, Cost Control, Cost Reporting, Credit and Collections, Customer Escalations, Customer Relations, Customer Satisfaction, Customer Support/Service, Documentation, Driver's License, Financial Management, Financial Projections, High School Diploma, Insurance, Leadership, Lift/Move 70 Pounds, Negotiation Skills, On Call, Organizational Skills, Physical Demands, Profit & Loss, Project Estimates, Project Execution, Project Tracking, Project/Program Coordination, Project/Program Management, Property Insurance, Quality Monitoring, Regulatory Compliance, Residential Construction, Revenue Growth, Schedule Development, Team Building, Team Lead/Manager, Time Management
LOCATION
Fletcher, NC
POSTED
30+ days ago

Benefits --------

401kBonus based on performance Company car Dental insurance Paid time off Training & development

Position Overview ----------------

The Project Director is an operational leader responsible for the full lifecycle of restoration and reconstruction projects - from estimating and scope development through execution financial performance and final closeout.

The Project Director is responsible for revenue generation through accurate estimating margin protection through disciplined job cost management and operational excellence through strong field knowledge.

In addition to personally managing complex or high-value projects, the Project Director supports estimating strategy to ensure work is won correctly and executed profitably.

This position owns production revenue gross profit performance and client satisfaction.

Core Responsibilities --------------------

### Estimating & Revenue Generation

  • Conduct site inspections to assess scope of loss and construction requirements.
  • Develop detailed reconstruction estimates using Xactimate in accordance with carrier guidelines.
  • Review and refine scopes to ensure accuracy completeness and profitability.
  • Identify and capture change orders and supplemental opportunities.
  • Manage estimate revisions based on carrier feedback.
  • Support business development efforts by providing technical expertise during client meetings.
  • Ensure projects are bid and contracted at margins aligned with company targets.

### Project Management & Execution

  • Oversee projects from contract signing through final completion.
  • Develop project schedules and coordinate labor materials and subcontractors.
  • Conduct regular site inspections to monitor quality and progress.
  • Ensure work is performed safely and in compliance with company standards.
  • Resolve scope discrepancies field issues and customer concerns.
  • Maintain accurate project documentation including notes photos and reports.

### Financial & Job Cost Accountability

  • Own gross profit performance across assigned projects.
  • Monitor labor efficiency subcontractor costs and material usage.
  • Ensure all billable events are captured and communicated.
  • Review budgets and cost reports to prevent margin erosion.
  • Partner with accounting to ensure accurate billing and timely collections.
  • Support AR efforts on escalated accounts when needed.

### Client & Carrier Relations

  • Serve as senior point of contact for property owners and insurance adjusters.
  • Lead complex claim negotiations and supplemental discussions.
  • Maintain strong carrier and referral partner relationships.
  • Ensure client satisfaction from initial contact through project completion.

Qualifications -------------

  • High school diploma required
  • Bachelors degree in Construction Management, Business or related field preferred
  • 5 years of construction project management and estimating experience
  • Strong proficiency in Xactimate
  • Proven track record managing project financial performance
  • Deep understanding of residential and commercial building systems
  • Experience supervising and developing team members
  • Strong negotiation and carrier communication skills
  • Excellent organizational and leadership abilities
  • Valid Drivers License with satisfactory driving record
  • Ability to participate in on-call rotation as required

Preferred Certifications ---------------------

  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Restoration Technician
  • OCT - Odor Control Technician

Physical Requirements & Working Conditions -----------------------------------------

This role requires frequent job site visits and the ability to:

  • Lift up to 70 pounds when necessary
  • Navigate active construction sites safely
  • Work in varying indoor and outdoor conditions
  • Wear required PPE including respirators when necessary

Role Impact ------------

The Project Director is accountable for:

  • Revenue growth
  • Gross profit performance
  • Estimate accuracy
  • Operational efficiency
  • Client satisfaction
  • Team development

This is a leadership position that directly influences the financial health and scalability of the organization.

Compensation ------------

  • $75,000.00 - $85,000.00 per year

About ServiceMaster -------------------

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access.

By joining ServiceMaster, youll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The ServiceMaster Company LLC.

About the Company

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ServiceMaster Restore