Grapevine MSP Technology Services is expanding, and we are seeking an organized, driven Project Coordinator to join our team.
Founded in 2009 by CEO Joe Gregory, Grapevine MSP has grown from a recession-era startup into the Central Valley's largest managed IT services provider with a team of over 60 professionals headquartered in Bakersfield, CA. As a Microsoft Tier 1 Partner, we deliver proactive IT support, cybersecurity, cloud, VoIP, strategic consulting, and 24/7 help desk services to businesses of all sizes. Our mission is simple: to help businesses thrive through smart, secure, and innovative technology.
Our "let's figure it out" culture isn't a tagline — it's how we show up for our clients and each other every day. If you are organized, thrive in a fast-paced environment, and take pride in keeping complex projects on track, we encourage you to apply.
What You'll Do
• Project Planning: Define project scope, timelines, milestones, and resource requirements in collaboration with engineers and account managers.
• Scheduling & Coordination: Coordinate internal resources, third-party vendors, and client stakeholders to ensure all project activities are aligned and on schedule.
• Client Communication: Serve as the primary point of contact for clients throughout project delivery — providing clear, proactive updates on status, timelines, and any changes.
• Risk Management: Identify potential project risks, escalate issues early, and work with the team to implement mitigation strategies.
• Documentation: Maintain detailed project documentation, including project plans, status reports, meeting notes, change orders, and post-project reviews.
• Budget Tracking: Monitor project budgets and flag variances to leadership promptly.
• Vendor & Procurement Coordination: Coordinate hardware and software procurement, track order status, and ensure timely delivery to support project schedules.
• Process Improvement: Contribute to the continuous improvement of project management processes, templates, and best practices across the team.
• Cross-Team Collaboration: Act as the bridge between engineering, sales, and client success teams — ensuring seamless handoffs and consistent communication throughout the project lifecycle.
Requirements
What We're Looking For
• 2–4 years of experience in a project coordination, project management, or operations role.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong written and verbal communication skills — comfortable presenting updates to clients and internal leadership.
• Proficiency with project management tools (e.g., ConnectWise, Autotask, Microsoft Project, Asana, or similar).
• Solid working knowledge of Microsoft Office 365 — particularly Outlook, Excel, and Teams.
• Excellent organizational and time management skills with a sharp attention to detail.
• Ability to identify and resolve scheduling conflicts and resource constraints proactively.
• Customer-focused mindset — you treat every client interaction as an opportunity to build trust.
Preferred
• Experience working in a Managed Service Provider (MSP) or IT services environment (highly preferred).
• Familiarity with IT infrastructure concepts — networking, cloud, hardware deployments, or Microsoft 365 migrations.
• Experience with PSA (Professional Services Automation) platforms such as ConnectWise Manage or Autotask.
• PMP, CAPM, or similar project management certification is a bonus.
• Experience coordinating hardware/software procurement and vendor relationships.
• A continuous improvement mindset — always looking for smarter, more efficient ways to
Benefits
Why Grapevine MSP — Benefits & Perks
We take care of our people. Here's what you can expect when you join the team:
• Competitive Pay — salary commensurate with experience
• 401(k) Plan with 4% matching contributions
• Low-cost, high-quality Healthcare — Medical, Dental, and Vision coverage
• Paid Vacation Time
• Paid Sick Time
• Performance Bonuses
• Work Anniversary Recognition
• Equipment and Tools Provided — everything you need to do great work
• Growth & Development Plans — industry-specific training courses and certifications covered
• Team Events & Social Events — we work hard and celebrate together
• Exposure to diverse client environments and a wide range of technologies and project types
How to Apply
Apply directly through Workable using the link in this posting. We review every application and aim to respond within 5–7 business days. Grapevine MSP is an equal opportunity employer committed to building a diverse, inclusive, and welcoming team.
Questions? Reach us at careers@grapevinemsp.com