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Project Administrator

American Carpet South

Passaic, New Jersey

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JOB DETAILS
SKILLS
Administrative Skills, Customer Support/Service, Employee Assistance Plan, Life Insurance, Needs Assessment, Pricing, Product Pricing, Property Management, Purchase Orders, Revenue Growth, Sales, Sales Administration, Team Player, Time Management
LOCATION
Passaic, New Jersey
POSTED
11 days ago

Description

Welcome to ACS, a family-run flooring installation company with over 30 years of commitment to excellence, grounded in the principles of Saying Yes, Owning It, Doing What You Say, and Caring deeply.

We're more than a business; we're a vibrant community based in Passaic, NJ, driven by integrity, accountability, and a passion for creating positive change. Our dedication has been recognized with The Home Depot's Service Provider of the Year award in 2019, 2020, and 2021.

Join us as we continue to build stronger foundations and communities, one installation at a time.

This position is primarily responsible for providing administrative support for any PRO Commercial jobs; whether from ACS owned, Property management or any Home Depot related PRO Jobs. This position is the point of contact person addressing setting up measures, building quotes, answering quote, questions, following up on open quotes, ordering material, coordinating installations schedule with workrooms, while following up closing all jobs and ensuring all payments are received are accounted for.

About You
(Who we're looking for)

  • You are a sales experienced administrator looking for your next challenge. You can manage the day-to-day operations of a showroom and the administrative duties involved
  • You have a proactive approach when it comes to engaging with customers during key points of a quote to make sure they are satisfied.

Essential Functions
(What you would be in charge of)

  • You will partner with THD to promote the PRO Carpet program, PAR Reps throughout the assigned territory.
  • You will partner with our Regional Installation Managers to improve THD store training on flooring product specifications
  • You will be the point of contact for ACS and the customer should there be issues or concerns regarding installation or pricing related to ACS driven sales
  • You will build quotes and measurements for vendors and ensure timely payments upon agreement
  • You will partner with Pro Account Sales in Atlanta or THD store directly for pending paymens
  • You will create Purchase Orders (POs) for your specific sales and follow up to ensure product is delivered and payment received
  • You will maintain product pricing up to date
  • You will become familiar with the Showroom and provide coverage as needed

Qualifications
(Your experience may be similar to)

  • You have been in a sales role before and are looking for your next challenge
  • You value customer service and understand what it means to “Say Yes” to the customer
  • You are not afraid of challenges and adapt to changes in processes. You understand needs change and can change the course of negatively impacting issues.
  • Problem solving is something you call yourself a pro at

Requirements
(What we need you to rock in)

  • You understand and know what it means when people say “Teamwork makes the dream work”.
  • You work well with executive management and know when to ask for help
  • You excel in providing great customer service and want your team to do the same

Benefits

  • Medical, Dental, Vision
  • Vacation (Planned Time Off)
  • Sick/Personal (Unplanned Time Off)
  • Flexible Spending Accounts
  • Health Savings Account (HSA) 
  • Commuter Accounts
  • 401k with Employer match
  • Voluntary Short Term Disability
  • Company Paid Life Insurance and ADD
  • Employee Assistance Program (EAP)

About the Company

A

American Carpet South

About us

As a family owned business, customer service is vital to our success.

Since 1992, American Carpet South has built its reputation on a high level of customer service. So you can expect from us clear communication, attention to detail and a can-do attitude. Whether you have a tight deadline or a special request, our policy is simple: We like to say "Yes."

We take pride in our collective ability to overcome the many challenges and facets that flooring installations present. Our written policy states: In the event an employee believes they cannot say "Yes." they must go to their supervisor and present "the challenge." It is then up to that supervisor to satisfy the customer.

Our Services Residential Flooring Our expert installers are quick and accurate...right down to the clean up and vacuuming. Service and Installation We are used to installing on short notice, typically in one to two days. For our in stock carpets we can go from order to install with in 24 hours.

ACS Service Centers Albany NY, Baltimore MD, Bangor, ME, Berryville VA, Binghamton NY, Blakeslee PA, Boston MA, Buffalo NY, Cinnaminson NJ, Colchester VT, Fredericksburg VA, Henrietta NY, Hummelstown PA, Lakewood NJ, Landover MD, Londonderry NH, Massena NY, Mattydale NY, New Windsor NY, Ocean City MD, Old Bridge NJ, Orford NH, ,Passaic NJ, Springfield MA, Waterbury CT, West Haven CT, Westbrook ME, Pittsburgh PA, Erie PA

COMPANY SIZE
100 to 499 employees
INDUSTRY
Construction - Residential & Commercial/Office
FOUNDED
1992
WEBSITE
http://www.acsouth.com/