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Program Utilization Support Specialist

Sodexo SA

  • Houston, TX
  • 30+ days ago

    Highlights

    The Program Utilization Support Specialist serves as a central point of contact for vendors and internal stakeholders, ensuring smooth procurement workflows, accurate supplier and purchasing data, strong vendor relationships, and adherence to compliance and governance requirements. This role is a critical enablement function within the account, supporting facilities procurement operations, supplier onboarding and sourcing coordination, contract and work-release execution, and data integrity across multiple sites.
    Sodexo SA

    Numbers & Facts

    LocationHouston, TX
    IndustryFood and Beverage Production
    Company Size10,000 employees or more
    Year Founded1966
    Websitehttps://us.sodexo.com/home.html

    Description

    Role Overview

    Sodexo Energy & Resources is seeking a Program Utilization Support Specialist to support a large, global facilities management account in Houston, TX. This role is a critical enablement function within the account, supporting facilities procurement operations, supplier onboarding and sourcing coordination, contract and work-release execution, and data integrity across multiple sites. The Program Utilization Support Specialist serves as a central point of contact for vendors and internal stakeholders, ensuring smooth procurement workflows, accurate supplier and purchasing data, strong vendor relationships, and adherence to compliance and governance requirements. Sodexo delivers integrated facilities management solutions that promote safe, efficient, and sustainable workplaces through streamlined operations, strong governance, and innovative service delivery.

    What You"ll Do

    Procurement Onboarding & Sourcing Support

    • Coordinate procurement of facilities products and services from approved, contracted suppliers
    • Support onboarding for new and existing sites, including supplier and system enablement
    • Assist with contract setup, work-release processes, and procurement escalations
    • Perform vendor maintenance activities, including updates related to legal entity changes and acquisitions
    • Provide general sourcing support, including managing procurement inbox requests

    Vendor & Relationship Management

    • Serve as a primary liaison between internal teams and external suppliers
    • Support vendor relationship management activities, including feedback, scorecards, business reviews, and quality issue tracking
    • Manage maintenance, repair, and operations (MRO) supplier account setup and ongoing maintenance
    • Maintain purchasing and supplier data to support reporting accuracy, issue resolution, and operational follow-up
    • Manage purchasing card (P-card) data and controls

    Compliance & Governance

    • Facilitate and monitor subcontractor reporting requirements (e.g., labor hours)
    • Manage certificates of insurance (COI) documentation and flow-down compliance requirements
    • Support governance standards to ensure audit readiness and contractual alignment

    What We Offer

    Compensation is fair and equitable, partially determined by a candidate"s education level or years of relevant experience. Salary offers are based on a candidate"s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

    • Medical, Dental, Vision Care and Wellness Programs
    • 401(k) Plan with Matching Contributions
    • Paid Time Off and Company Holidays
    • Career Growth Opportunities and Tuition Reimbursement

    More extensive information is provided to new employees upon hire.

    What You Bring

    • experience in procurement, sourcing operations, supply chain, or vendor management, preferably supporting facilities, MRO, or operational environments
    • demonstrated experience coordinating procurement activities with approved and contracted suppliers
    • hands-on experience supporting onboarding for multiple sites, including supplier enablement and system access
    • working knowledge of contract setup, work-release processes, and procurement escalation handling
    • experience maintaining vendor master data, including updates related to legal entity changes, mergers, or acquisitions
    • strong organizational and coordination skills with the ability to manage multiple priorities across sites and suppliers
    • experience supporting facilities management, energy, industrial, or multi-site operational organizations
    • proactive and service-oriented mindset with a strong focus on internal client support

    Who We Are

    At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

    Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

    Qualifications & Requirements

    Minimum Education Requirement - Bachelor's Degree or equivalent experience

    Minimum Management Experience - 2 years

    Minimum Functional Experience - 2 years

    About Company

    Worldwide Leader in Food and Facilities Management for Over 50 Years

    Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.

    Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.

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