Administrative Skills, Calendar Management, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Document Management, Early Childhood Education, Establish Priorities, Facilities Management, Facilities and Maintenance, Flexible Spending Accounts, Health Plan, Healthcare, Interpersonal Skills, Inventory Management, Lift/Move 25 Pounds, Mail Processing, Medical Office Administration, Microsoft Office, Microsoft Outlook, Multitasking, Nonprofit, Operational Support, Operations Management, Order Delivery, Order Supplies, Organizational Skills, Problem Solving Skills, Project/Program Coordination, Psychiatry and Mental Health, Safety Process, Team Player
Program Support Specialist
About the Role:
The Program Support Specialist serves as a critical operational support role, ensuring the smooth day-to-day functioning of program activities, front desk operations, and facility coordination. This position is often the first point of contact for families, staff, and visitors, providing high-quality customer service while supporting administrative, logistical, and compliance-related tasks.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple responsibilities in a fast-paced, dynamic environment.
Who we are:
Clayton Early Learning is a leading nonprofit dedicated to providing children from birth to five with an exceptional start and empowering families for lifelong success. We directly serve approximately 500 children annually through our school, home-based programs, and community partnership sites. As a proud member of the Educare Learning Network and the Head Start community, we are deeply committed to providing high quality early childhood education through a whole-child, whole-family approach. Our unique location on a 20-acre historic campus in Denver is the foundation for our strategic vision to become a thriving neighborhood center to serve the community more fully, addressing needs including food security and health care access. Our team of over 125 dedicated professionals works in a supportive environment of collaboration, innovation, and personal growth.
What this Role involves:
- Serve as the first point of contact for visitors, families, and staff, providing excellent customer service
- Manage front desk operations, including phone calls, visitor access, and general inquiries
- Support program operations by coordinating supplies, materials, and staff requests
- Maintain inventory and order office and classroom supplies
- Assist with data entry, attendance tracking, and document management
- Coordinate room scheduling, meetings, and events
- Receive and distribute mail, packages, and deliveries
- Support facility upkeep and submit maintenance or IT requests as needed
- Assist with safety procedures, including drills and emergency protocols
- Provide general administrative and operational support to program staff
- Provide classroom support by assisting teachers and supporting student learning
What we are looking for:
Education: High school diploma required; associate or bachelor's degree preferred
Experience:
- 2+ years of administrative, customer service, or program support experience
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency with Microsoft Office (Outlook, Teams) and general office systems
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to lift up to 25 lbs as needed
Skills:
- Strong attention to detail and problem-solving skills
- A proactive, reliable, and adaptable team player
- Excellent customer service mindset
- Ability to prioritize tasks and manage competing demands
What we offer:
- 16+ paid company holidays
- Spring Break and Winter Break - up to 10 paid days off
- Accrued vacation time (starting at 10 days/year, up to 30 with tenure)
- Paid sick time
- Medical, vision, and dental insurance coverage
- Life and AD&D insurance
- Mental health support through our medical plan and EAP
- Long-term disability coverage
- 401(k) with 5% employer match after 1 year
- FSA plans
- College 529 investment options
- Identity theft protection and more
Compensation:
$24.00- $27.00 per hour
Clayton's Core Values
At Clayton Early Learning, we believe that our core values help to drive actions and create habits that allow our belief in the unlimited potential of young children to become a reality. We seek candidates who demonstrate our core values and are motivated by a value-driven environment.
- Collaboration builds trust and relationships and brings new ideas, skills, and knowledge to help us do better work.
- Community fosters resiliency, stability, and strength.
- Fun reduces stress, keeps us motivated, builds connections, and models of joy for our children.
- Growth allows us to develop professionals and provide the best service.
- Stewardship enables us to have the greatest impact on the resources we have.
Clayton Early Learning is an equal opportunity employer that values workplace diversity. We strive to create an inclusive work place that embraces diverse backgrounds, life experiences, and perspectives. We prohibit discrimination of employees or applicants on the basis of race, creed, color, age, sex, national origin, sexual identity, sexual orientation, religious affiliation, disability, or any other classification considered discriminatory under applicable law