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Program Support Specialist

Spectrum Healthcare Resources

Honolulu, Hawaii

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Clinical Support, Communication Skills, Customer Support/Service, English Language, Federal Government, Government, Healthcare, Healthcare Management, Leadership, Maintain Compliance, Medical Office Administration, Metrics, Microsoft Excel, Microsoft Word, Military, Neuropsychology, Neurotrauma (Traumatic Brain Injury), Organizational Skills, Patient Care, Policy Implementation, Project/Program Management, Reporting Skills, Safety Training, Standard Operating Procedures (SOP), Testing, United States Citizen, United States Department of Defense (DoD)
LOCATION
Honolulu, Hawaii
POSTED
30+ days ago
Job Description:

TBI Program Manager – Program Management Support Services

Location: Pacific Regional Medical Center (PRMC)
Citizenship: U.S. Citizen (required)
Employment Type: Contract

Overview

The TBI Program Manager provides administrative and program management support for the Traumatic Brain Injury (TBI) Program across PRMC Military Treatment Facilities. This position ensures coordinated patient care, compliance with DoD/DHA policies, and efficient clinic operations.

Minimum Requirements

  • U.S. Citizen
  • Bachelor’s degree in Healthcare or Healthcare Management (no equivalency allowed)
  • Proficiency in Microsoft Word and Excel
  • Fluent in English; strong communication skills
  • Ability to sit/stand for extended periods

No certifications, licensure, or board certification required beyond BLS if applicable.

Key Responsibilities

  • Manage the PRMC TBI Program and support ~4,820 administrative actions annually.
  • Ensure smooth beneficiary check‑in, scheduling, and follow-up coordination.
  • Implement and monitor DoD, DHA, and MEDCOM TBI policies and procedures.
  • Develop and maintain program Standard Operating Procedures (SOPs).
  • Maintain communication with staff, leadership, families, and external agencies.
  • Serve as primary point of contact for Automated Neuropsychological Assessment Metrics (ANAM) testing, including surge support for deployment-related assessments.
  • Liaise with OTSG TBI Program Manager, VA, MTF Program Managers, and other military health partners.
  • Conduct quarterly workload and productivity analyses and provide reports to the Designated Government Representative.
  • Maintain DHA MEDIG compliance and update assessment materials.
  • Track departmental training records and ensure required training completion.
  • Ensure ANAM equipment functionality and coordinate with the Neurocognitive Assessment Branch.
  • Support clinic safety, readiness requirements, and policy implementation.

Desired Skills

  • Strong organizational and communication abilities
  • Ability to work independently in a fast-paced medical environment
  • Familiarity with military healthcare preferred

 

 

For more information contact:

Betty Fisk

314-744-4130

Betty_Fisk@spectrumhealth.com

 

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission. 

 

EOE / Disability / Vet

Location : Location: US-HI-Honolulu Recruiter : Full Name: First Last: Betty Fisk Direct phone number: 314-744-4130 Recruiter : Email: betty_fisk@spectrumhealth.com

About the Company

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Spectrum Healthcare Resources